JAPANESE CULTURE

Presented by: Dustin Daniel Mirwais Alokozay Priyanka Kumari Jhala Sabrina Kanani Tapasya Trivedi Zeeshan Waraich

Todays Outline:
Japanese Culture Overview
Video- How to do business in Japan

Success factors Challenges Lessons and Recommendations

Video- 3 Most Common Mistakes Video- Conducting yourself in a Japanese Business Meeting

Case Presentations Class Discussion

Quick Facts on Japan!

Population= 127 million Capital: Tokyo 99% of people are Japanese Language Spoken: Japanese Monetary Unit: Yen Culture: Traditional yet advanced

Reasons to do business with the Japanese

Third largest economy in the world The Japanese are incredibly loyal Japanese culture is collectivist Business decisions are long-term Kanban and Kaizen

How to do Business in Japan

http://www.youtube.com/watch?v=aLwnL ZdznVA&feature=relmfu

But
Before doing business in Japan, you might want to consider the following:

Japanese culture is high in uncertainty avoidance Cross gender inequalities High-context style of communication

Lessons & Recommendations

Speak slowly Be mindful of where you sit & take notes during business meetings Do not be offended when asked personal questions Wrap gifts!

3 Most Common Mistakes

http://www.youtube.com/watch?v=hvNYF wPwg3o&feature=relmfu

Case 1- Toyota
The worlds largest automotive manufacturer in 2010 Toyota is worth more than American Big three automotive giants put together due to: TPS Kaizen Long-term Planning Consensus Decision-Making JIT- jidoka

Conducting yourself in a Japanese Business Meeting

http://www.youtube.com/watch?v=j2nU9K oB8hM

Case 2: The Olympus Scandal

Briton Michael Woodford rare gaijin. Sacked for voicing criticism against company. Behaviour termed "aberrant" and "unforgivable.

Japanese pride in 'saving face.

Culture of honor, respect, loyalty.

Class Discussion
What is your view on doing business with the Japanese? Would you go into business with them in the future? Why? Or why not? What did you think of the two cases presented? What are your opinions on the cases?
Case 1- What do you think is the main reason of Toyota being so successful? Case 2- What would you have done differently if you were in Mr. Woodfords place?

What about the Japanese business culture strikes you most? Compare it to how business is done in your culture.

Thank you for your time