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CHAPTER 8 TOPICS:
1: 2: 3: 4: 5: 6: 7: 8: 9: Socialization Socialization steps Who socializes a new employee??? Employee training importance Training Training needs Organization development Evaluating training and development Global issues
DeCenzo and Robbins HRM 7th Edition 2
1: SOCIALIZATION
Adaptation Outsider-insider passage Organizational entry
Encounter
Metamorphosis
DeCenzo and Robbins HRM 7th Edition
2: PREARRIVAL
Before starting the job Enter with values, attitudes, expectations Schools, training Interviews prepare for organizational fit
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2: ENCOUNTER
Upon entry into organization Shock at possible dichotomy
Expectations Reality
Affirmation Detachment
DeCenzo and Robbins HRM 7th Edition 8
2: METAMORPHOSIS
Problems worked out Comfortable with environment Productivity Commitment Turnover
6: TRAINING NEEDS
Organization goals Tasks to complete those goals Behaviors needed to perform those tasks Employee deficiencies in
Skills Knowledge Abilities
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Weaknesses
Productivity Mistakes
Types
Apprenticeship Job instruction training HRM 7th
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6: AND..
Computer-based training Vestibule training
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6: EMPLOYEE DEVELOPMENT
Future oriented Education, not training
Reasoning, decision making Personal growth
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AND
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AND.
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7: ORGANIZATION DEVELOPMENT
Goal is to help organizations (people) adapt to change Change affects
Technology Systems People Processes
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OR NOT
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8: POST-TRAINING PERFORMANCE
Train Evaluate performance
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8: PRE-POST-TRAINING PERFORMANCE
Establish/identify baseline Train Evaluate performance
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Train the rest Evaluate performance of both groups DeCenzo and Robbins HRM 7th Compare results Edition
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8: INTERNATIONAL ISSUES
Training
Culture Language Techniques
Development
Necessary for executives Expatriates
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