Beruflich Dokumente
Kultur Dokumente
May 5, 2012
May 5, 2012
Process of communication
May 5, 2012
BODY LANGUAGE,
TONALITY OF VOICE &
THE WORDS YOU USE.
55% +
38% +
7%
May 5, 2012
=
6
WHY COMMUNICATION???
Today, communication itself is a problem among people..
May 5, 2012
May 5, 2012
We need ways to Most commonto improve our communication.... communicate 70 % of our communication efforts are: aking
Spe
es mag al I Visu
Bod y La ng u age
IS NOT JUST GETTING THE MESSAGE ACROSS BUT ITS ACCEPTANCE FROM ITS INTENDED RECEIVERS WHICH CAUSES THE EXPECTED BEHAVIOUR FROM THE RECEIVERS OF THE MESSAGE ONLY THEN, THE RECEIVERS WILL BE WILLING TO CONVERT THE COMMUNICATION
INTO ACTION
May 5, 2012 10
PEOPLE ARE INFLUENCED, PROBLEMS ARE SOLVED, CHANGES ARE FACILITATED, EXCELLENT RELATIONSHIPS ARE DEVELOPED, DESIRED RESULTS ARE ACHIEVED, AND
SUCCESS IS ENSURED.
May 5, 2012
11
Communication helps in
Inspires confidence
May 5, 2012
Builds respect Helps make friends Reveals your ability to others Develops a distinct personality Decision making Handling interpersonal skills
12
FEW FACTS
- You have over 30 muscles in your face to help you smile or frown. It takes 17 muscles to smile and 43 to frown. SO SMILE EVERYTIME YOU SEE SOMEONE, IT IS VERY VERY ECONOMICAL.
May 5, 2012 13
- The strongest muscle in your body is your tongue. USE IT EFFECTIVELY. - It takes the interaction of 72 different muscles to produce human speech.
May 5, 2012
14
May 5, 2012
15
1. MAKE SURE THAT BODY LANGUAGE, YOUR WORDS & TONALITY ARE CONGRUENT
[ ALIGNED AND SENDING THE SAME MESSAGE ] .
6. WELL-TIMED PAUSES
GIVE TIME FOR EXPLANATION, EVALUATION & DEVELOPMENT OF THOUGHT
11. COMMUNICATION
CAN ALWAYS BE IMPROVED
~ practice, more practice and much more practice
20
May 5, 2012 20
Kerala
THE QUALITY OF YOUR LIFE IS THE QUALITY OF YOUR COMMUNICATION ~ BOTH WITH YOURSELF & OTHERS 21
May 5, 2012 21
Kerala
May 5, 2012
22