Beruflich Dokumente
Kultur Dokumente
adopted from PMIs PMBOK 2000 and Textbook : Information Technology Project Management
Contents
Importance of Human Resource Management Project human resource management processes
Organizational planning Staff acquisition Team development
Chapter 8
Theory Y
assumes individuals consider work as natural as play or rest and enjoy the satisfaction of esteem and self-actualization needs
Usually, many managers use of mixture of these theories to their day-to-day work to motivate team members Theory Z
introduced in 1981 by William Ouchi and is based on the Japanese approach to motivating workers, emphasizing trust, quality, Chapter 8 9 collective decision making, and cultural values
intrapersonal skill
interpersonal skill
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Organizational Planning
12th of 21 planning phase process It involves identifying, documenting, and assigning project roles, responsibilities, and reporting relationships
The assignment can be internal or they may come from outside. Internal groups are usually composed of specific functional departments, such as IT, engineering, marketing, or account. HR is an important area because people are the projects most valuable resource.
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Staffing requirements
define skills required of individuals or groups and the desired time frame within which theyll be needed.
Constraints
factors such as organizational structure, collective bargaining agreements with unions or other employee group, preferences of the project team, expected staff assignments.
12
HR practices
help to plan the structure of project team
Organizational theory
help to structure the organization (see other descriptions)
Stakeholder analysis
help to ensure stakeholders needs and expectations are met.
13
Organization chart
displays the reporting relationships in a graphic format.
Supporting details
includes organizational impact, job descriptions, training needs.
14
Staff acquisition
13th of 21 planning phase process It involves getting the people resources needed assigned to and working on the project. The project manager doesnt not always have direct control over these resources because many of them will be assigned to the project team by other managers
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Staff acquisition
Staffing plans and good hiring procedures are important in staff acquisition, as are incentives for recruiting and retention
Some companies give their employees one dollar for every hour a new person they helped hire works Some organizations allow people to work from home as an incentive Research shows that people leave their jobs because they dont make a difference, dont get proper recognition, arent learning anything new, dont like their coworkers, and want to earn more money
16
Staffing-pool description
includes the characteristics of potential staff, their experience, interests, characteristics, and availability.
Recruitment practices
include various organizational policies, guidelines, and procedures governing staff assignment. These are a constraint on staffing.
17
Pre-assignment
in some cases, staff were promised the assignment before the project started. It is an internal practice in many organizations.
Procurement
recruiting people outside the organization. This technique entails hiring consultants and contractors
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Chapter 8
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Resource leveling
a technique for resolving resource conflicts by delaying tasks The main purpose of resource leveling is to create a smoother distribution of resource usage and reduce over-allocation
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Team Development
3rd of 7 executing phase process The project manager must enhance the team to function as a coordinated unit
it takes teamwork to successfully complete most projects This is critical on uncertain projects, such as risky research and development (R&D) project
Project plan
incorporates the integrated documents that provide the baseline for controlling changes.
Performance reports
alert the project team to issues that can cause problems in the future. Status reports describe the projects current standings. Progress reports describe the teams accomplishments.
External feedback
criticism from outside the project helps the project team make periodic measures of performance.
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Training
it help to enhance team skills, knowledge, and capabilities. Training costs need to be considered in developing the project
Team-building activities
any actions that improve team performance
People on opposite corners (drivers and amiables, analyticals and expressives) may have difficulties getting along
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Social Styles
30
NTs or rationals are attracted to technology fields IT people vary most from the general population in not being extroverted or sensing
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Chapter 8
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Chapter 8
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Summary
Importance of Human Resource Management Project human resource management processes
Organizational planning Staff acquisition Team development
succeed factors (expertise and work challenge) fail factors (heavily on authority, money and penalty)
Chapter 8 36
Summary 2
influence and power: types of power
Coercive, Legitimate, Expert, Reward, Referent
Organizational Planning
identifying, documenting, and assigning project roles, responsibilities, and reporting relationships project organizational charts work definition and assignment process responsibility assignment matrixes resource histograms