Beruflich Dokumente
Kultur Dokumente
Chapter 3-1
I wanted to welcome you ASAP to our little family here in the states. It s high time we shook hands in person and not just across the sea. I am pleased as punch about getting to know you all and I for one will do my level best to sell you on America.
Chapter 3-2
Diversity
Individual characteristics Individual experiences
Intercultural communication
Cultural backgrounds Cultural differences
Chapter 3-3
Chapter 3-4
Understanding the concept of culture Overcoming ethnocentrism and stereotyping Recognizing variations in a diverse world. Adapting to U.S. business culture
Chapter 3-5
Shared system
Beliefs Symbols Attitudes Values Expectations Norms
Chapter 3-6
Chapter 3-7
Chapter 3-8
Chapter 3-9
Chapter 3 - 10
Greetings and touching Personal space Facial expressions Eye contact Posture Formality
Chapter 3 - 11
Chapter 3 - 12
Chapter 3 - 13
Use simple, clear language Be concise (brief) Use transitional elements Address correspondence properly Cite numbers/dates carefully Avoid slang, idioms, and jargon Avoid humor or popular culture references
Chapter 3 - 14
Speak slowly and clearly Rephrase as needed Seek feedback Don t patronize Double check for agreement
Chapter 3 - 15
Chapter 3 - 16
Human beings
Interpretation Cultural context Non-verbal cues
Software
ranslation Words and phrases Gist of the message
Chapter 3 - 17
Chapter 3 - 18
Howdy comrades! Shouldn t surprise anyone that we took a beating this year, given the insane pricing moves our knucklehead competitors have been making. I mean how those clowns can keep turning a profit is beyond me, what with steel costs still going through the roof and labour costs heating up even in countries where everybody goes to find cheap labour and hazardous waste disposal regs adding to operating costs too.
Chapter 3 - 19