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Supplier Management
Customer Management
Schedule / Resources
Conversion
Stock Deployment
Delivery
Supply chain is the system by which organizations source, make and deliver their products or services according to market demand. Supply chain management operations and decisions are ultimately triggered by demand signals at the ultimate consumer level. Supply chain as defined by experienced practitioners extends from suppliers suppliers to customers customers.
Information Flow
Tactical
Operational
Supply Chain Goals Efficient supply chain management must result in tangible business improvements. It is characterized by a sharp focus on
Revenue growth Better asset utilization Cost reduction.
SCM at adidas
Placement of Order
S.G.N
Dispatching by 3PL
IND Generation
Delivery at Stores
Ordering
There are 2 types of ordering: PREORDER - takes places in every 6 months i.e. 6 months prior to the season when it starts. Thus, preordering is done in January for summers and in July for winters. REFILL- This can be clearance or fresh refill. Clearance, refill is done only by A+B stores and factory outlets, Fresh refill is done by A+ stores on daily basis.
Order is received from the customer PN is raised by a team of Customer Service and is sent to Warehouse Unprinted Picking Note is printed at the Warehouse Picking and Packing takes place SGN is raised and is sent to the H.O
Unprinted SGN is printed at the H.O. IND process begins before the dispatch to take place
When all the IND reaches Delhi W/H Final Dispatch
STOCK REPORT
This is made by the CS dept. in H.O. through the Adidas network which connects the warehouse as well. Through this, the availability of the stock is known. This is sent on daily basis to the customers, which is used by them for placing orders.
Warehouse at Hasanpur
WAREHOUSING
This is broadly divided into 3 areas: Inwarding of stock Picking and Packing, Inventory Management Dispatching
INWARDING
DIR (Daily Inventory Report) is checked on daily basis from all the W/H locations, and accordingly the arrangement for stock is done at the W/H. Inwarding involves the incoming stock at the W/H, checking the stock and managing the discrepancies.
GATE PASS
TRANSPORTER S FORM
INVOICE
CHALLAN INWARD
PURCHASE ORDER
INSPECTION CERTIFICATE
UNLOADING SHEET
Picking Box
Usage of HHT
Picking Performed
Invoice is generated
PACKING PROCESS
Invoice details are taken from the Picking and Packing Dept.
Zone wise segregation is done (North, South, East, West) North/South- Bluedart/TNT East- Quick n Safe West- TNT
Cont d
The major transportation is carried out by Bluedart/TNT. (Since TNT has its hub over most of the places) Direct delivery takes place. However, problem arises in the case of PERMIT issues. Some states require permit before delivery, thus, stock is held. If there are fewer orders from any place, then also the stock is held.
DISPATCHING (DELHI/NCR )
PN is raised at 2 times: When the stock transfer is to be done, according to the order. When the stock transfer from the Delhi. 3PL:- There are 2 of them in case of Delhi/NCR Mahipal Satbari Maps Logistics- Dwarka
MAPS Logistics(Dwarka)
Mahipal(Satbari)
Delhi W/H(IND)
Individual Stores
Local Transportation is taken care of through MAPS Logistics and Mahipal, who transport the stock at their own hubs for further delivery. A person reaches the Gurgaon Warehouse from these transporters every morning and takes the stock to his hub. This stock is transferred through his vehicles further. The packed and labeled material is loaded and checking is done at the loading time, as to how many pieces are being transferred. At the gate also, checking is done. Thus, filtered checking is done to ensure that the right number of articles is being dispatched.
Filtered Checking
At the dispatch, simultaneously, entry is done into the AdiRace, so that the logistics dept. can keep a track of when the dispatch from Warehouse is done and when it is delivered to the customer. They also maintain POD (Proof Of Delivery), so as to keep track of the deliveries being done. This is very helpful in case of discrepancies, as transporter has all the data about details like who transported the stock, how many cartons were being transported, when they were picked up etc.
Final Analysis
For the final analysis, the major stages of the supply chain were tracked in July 2011: Picking Number Generation at head office SGN generation at Gurgaon warehouse Invoice Generation at Delhi warehouse Delivery from the third party logistics
Cont d
The total lead time was calculated. When there are more than three days taken, the process is regarded as late. For the window of July 2011, all the days were tracked and the average came out to be 4.1 days. However, ideal should have been 3 days. The issues were discussed with the industry mentor and the suggestions were given at each stage for improvement.
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