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Common Service Center


About CSC

Common Service Center (CSC) is an initiative of NeGP The vision of NeGP is to deliver, and make accessible all Government, Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc. to the citizens at an affordable cost.

CSC was conceptualized as the front end service delivery outlets enabling smooth and transparent governance at the village level


It was enabled with appropriate IT Infrastructure and Connectivity.

Under the scheme, over one lakh internet enabled kiosks are being set up in the rural areas spread across more than 600,000 villages. One Kiosk is intended to serve a cluster of five to six villages. Initiated under the Public Private Partnership (PPP) model.


Enabling community participation and effecting collective action for social change Providing access to quality education/ski ll upgradation

CSC: The Change Agent

Delivering Public, Social and Private services


Promoting rural entrepreneursh ip

Making social backward people a part of inclusive growth

CSC Infrastructure

100 150 sq. ft space 2 PCs with UPS 2 Printers (Inkjet + Dot matrix) Digital/Web Camera Wired /Wireless Connectivity ( as per availability) Genset/Inverter, Mobile Phone , Furniture and Fixtures OS and other software Total Estimated Cost per CSC: INR 1.25 1.50 lacs (excl. land and building



Power of Services

Some Services currently available at the CSCs across various States e-District Services NREGA digitization work Land records Utility Services NREGA MIS Data Entry Service Agricultural Services Domicile & Character Certificate Disbursal of social sector scheme benefits Birth and Death certificates

Property Tax

The 3-Tier Implementation Model

Public Private Partnership (PPP) model.

For programme management of the CSC Scheme, a Special Purpose Vehicle (SPV) has been formed.

The CSC SPV which is named as CSC e governance services India Ltd has been incorporated under the Companies Act 1956 on 16th July 2009.

Shareholders : Government of India through 1 Golden share, State Government up to 44.5 % shares, SCAs - up to 44.5 % shares and Financial Institutions - up to 11 % shares 3/29/12

Implementation framework of the CSC Scheme

DIT(National level service agency) State government

SPV (Chairman-Secy, DIT)

SDA (Government Agency) SCA (Private Partner)

VLE (Private Individual Citizens 3/29/12

Functions at three levels: Level 1: A village level entrepreneur (VLE) sets up a CSC in the nodal village to provide service to rural consumers in cluster of 5-6 surrounding villages.

Transforming CSCs to Bharat Nirman Kendras

Honble President Pratibha Patil, had said that the CSCs will be transformed into Bharat Nirman Kendras The scheme for Common Service Centres or e-Kiosks will be suitably repositioned to be a network of Panchayat level Bharat Nirman Common Service Centres to provide government services


Success story

Sinam Jagdish [Village: Meitei Langol: District: Imphal (west)] always dreamt of starting his own venture. When CSC project was launched in Manipur, he knew by instinct that here is an opportunity that would not only let him start his own work, but also allow him to serve his village. He also got a chance to impart basic computer education through his CSC that caters to a population of about 3500 to 4000 people.

Sinams CSC has now become a hub for prcolating the benefits of information technology down to the intended recipients. Services that are available at his CSC include: DTP work, Photoshop, Xerox, CD burning booking air ticketing, recharge for mobile phones, flexi recharge, dish

tv recharge, PAN services, making examination results available for CBSE and COHSEM