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Are you increasingly reactive rather than proactive when it comes to management of your IT infrastructure?
If you have said YES to all of the above questions then its time you think about Managed Services.
ZSLs Managed Services ZSLs Managed Services comprises a comprehensive, integrated suite of services to manage a clients distributed computing environment as a single entityall with single point-of accountability.
Patch Management
Self Help Help desk
Asset Inventory
Asset Inventory is an application designed to track the assets of businesses. When you need a precise picture of your companys IT assets, theres no room for error. ZSLs Asset Inventory Services range from ability to track Windows and Macintosh Computers hardware, software and security information, non-discoverable fixed assets, Active Directory/LDAP, ability to categorize software, track warranty, leasing, and licensing information.
Desktop Security
ZSLs desktop security provides protection against antivirus, firewall, spyware, worm, and Trojan horse protection.
Firewall Feature helps in detecting and terminating unwanted external applications such as spyware and adware. It also blocks unauthorized access into your network and sensitive data. This provides a tremendous security to your environment and data.
Desktop Support
Desktop support is automating various computer-related support tasks in an organization. Troubleshooting, software installation, software patches, etc., can all be done via the network - reducing the turnaround time for IT support, simplifying and improving management of computers in the organization. ZSLs Desktop Support acts as the primary point of contact for computer related problems - providing diagnostic, remedial, and referral services as appropriate. ZSLs Desktop Support comprises of Deep Scan Patch Management Help desk
Deep Scan
Scanning for overall PC health and vulnerability
Deep Scan includes scanning of Windows Registry, at running processes, and inside of no executable files, archive files, and files of all sizes. So-called "smart" scans ignore archives, extremely large files, and sometimes no executables.
It is a support system designed to assist end users with technical and functional questions and problems.
ZSLs managed services team provides you with a single point of contact, 24 hours a day, seven days a week, where you can obtain IT support by telephone or Internet. Our service desk tool enables us to log, monitor and report IT activities into a detailed database, allowing the service desk team to conduct comprehensive reporting on IT support activities.
Desktop Management
Despite its name, desktop management includes overseeing laptops and other computing devices as well as desktop computers. In recent years, security-related tasks have become an increasingly large part of desktop management. As a result, an increasingly large proportion of administrative resources have been devoted to security-related tasks Patch management, Fighting viruses and spyware, Controlling greynet applications (programs installed without corporate approval, such as instant messaging, file sharing programs, and RSS readers).
Managed Server Hosting offers greater efficiencies, reliability, and range of services than hosting in-house or using collocation. Selecting the right host should be a matter of determined strategic choice, not expedience.
Questions To Ask
1.
2. 3. 4. 5.
How stable is your Managed Service Provider (MSP)? Will they be around tomorrow?
Everyone claims to have good customer service; how can you really prove it? How much is this going to cost? Can I do more with less? What services are included in the base price? What costs extra? Who will fix things when they go wrong?
Find a provider that will excel at meeting all your needs. Here are more questions what you should ask.
6. 7. 8. 9. How quickly can you get my server configuration built and running? How reliable are the network and facility? How good are your technical capabilities? a service contract required? What happens if I want to modify my services? What are your limitations? Are there any limitations to the applications I can run from the servers you host?
Application Monitoring
Application failures are usually the most common problems that occur in IT infrastructure. Monitoring critical applications proactively helps to prevent application failures and identify degradations early.
ZSLs Application Monitoring can monitor mission critical applications that run on Servers. Various parameters of applications like MS Exchange, Oracle, MySQL, MSSQL & Lotus Notes can be monitored.
Service Monitoring
Monitoring system level services for availability and response time is essential to ensure that your Server Management plan is complete. ZSLs Service Monitoring can monitor HTTP, FTP, Telnet etc that are running on your servers
Windows NT Services
Availability and response time of all the service
Root/Administrator Access Unlimited 24/7 service and technical support Custom monitoring schemas through the entire stack Accelerated response and recovery to any alert or service request Rapid hardware replacement Operating system patching Server and operating system hardening A dedicated Sales Executive
Managed Growth
Managed Server Hosting not only delivers an excellent technology service, but also makes business sense as we match to your cash flow, and help you grow.
ZSLs NMS' offerings are relied on by mission critical networks on a daily basis.
We can help your organization gain control of the increasing requirements to: Design, implement, manage and maintain technology infrastructures. Identify, assess, and remedy security vulnerabilities. Utilize technology to improve ROI. Manage technology as a business asset. Our solutions can make a difference in your business with defined, measurable outcomes.
Here is your organization's chance to work with some of the greatest technical experts in the world. The benefits of involving NMS for a High Availability (HA) Disaster Recovery (DR), Continuity of Operations Planning (COOP) or Continuity of Government (COG) ZSLs NMS specializes in implementing Automated Disaster Recovery solutions to limit network downtime and data loss. Why waste time and money hoping that the organization's data is protected or that a technical project will be implemented successfully?
Know from the start that the HA DR/COOP/COG solutions or technical project your organization implements will be a success by utilizing ZSLs NMS.
Additionally, ZSL leverages its Managed Intrusion Prevention, Managed Scanning, Threat Intelligence, Managed Enterprise Security Monitoring, Managed Intrusion Detection and Managed Firewall services to create solutions to address security specific needs, such as Threat Management and Enterprise-Wide Security Reporting, inside your organization.
Step 4: IT Support - Support for staff on IT problems Step 5: IT Operational Maintenance - Operate and Maintain
your IT Infrastructure
Thank You