Beruflich Dokumente
Kultur Dokumente
Activities that are not required as part of ones formal role in the organization, but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization
The use of power in non prescribed ways (means) and/or for non prescribed purposes (ends)
open-door policy
to criticism
bosss trust
good human relations through being cooperative and following guidelines set by the organization. Develop good relations with people in other organizations
Organizational politics
It refer to activities that people perform to acquire, enhance, and use power and other resources to obtain their preferred outcomes in a situation where there is uncertainty or disagreement.
Three
primary political behaviors: Networking - process of developing relationship alliances with key people for the purpose of politicking Reciprocity involves: creating obligations and debts, developing alliances, and using them to accomplish objectives Coalition Building a coalition is a network of alliances that help you in achieving a specific objective
Low trust
Role ambiguity
Self-serving senior managers
Power
Political process
Influence
Deception
Lying
Organizational politics
Intimidation
Ethics, also known as moral philosophy, is a branch of philosophy that involves systematizing, defending, and recommending concepts of right and wrong behavior. A set of values and beliefs that guide choices Ethics are complicated, no laws or standards can cover every possible
Unethical
Question 1
Is the action motivated by self-serving interests which exclude the goals of the organization?
Yes
Yes
Ethical Yes
No Question 2
No Unethical
Unethical
Maintain open communication Clarify performance expectations Use participative management Encourage cooperation among work groups Manage scarce resources well Provide a supportive organizational climate
Type I Ethics Behavior that is: considered wrong by authorities yet not accepted by others as unethical
Type II Ethics Behavior that is: considered wrong by authorities and the individual, yet conducted anyway
Ethical Politics Behavior that benefits both the individual and the organization Creates a win-win situation Meeting the goal of human relations
Unethical Politics Behavior that benefits the individual and hurts the organization Creates a win-lose situation Includes management behavior that helps the organization, but hurts the individual
Establish
guidelines that clearly describe ethical and unethical behavior Most organizations consider ethics codes to be important To be ethically successful, organizations must: audit the ethical behavior of employees confront and discipline employees who are unethical
Etiquette
the socially accepted standard of right and wrong behavior Includes manners beyond simply saying please and thank you Most organizations do not usually have codes or any formal training in etiquette