Beruflich Dokumente
Kultur Dokumente
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Learning Objectives
You should learn to: Explain what a manager is and how the role of a manager has changed Define management Distinguish between efficiency and effectiveness Describe the basic management functions and the management process Identify the roles performed by managers
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someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals changing nature of organizations and work has blurred the clear lines of distinction between managers and non-managerial employees
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Organizational Levels
What Is Management?
Management
the process of coordinating work activities so that they are completed efficiently and effectively with and through other people elements of definition Process - represents ongoing functions or primary activities engaged in by managers Coordinating - distinguishes a managerial position from a non-managerial one
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Management Strives For: Low resource waste (high efficiency) High goal attainment (high effectiveness)
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specific categories of managerial behavior Interpersonal - involve people and duties that are ceremonial and symbolic in nature Informational - receiving, collecting, and disseminating information Decisional - revolve around making choices emphasis that managers give to the various roles seems to change with their organizational level
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Transformation
Employees work activities Management activities Technology and operations methods
Outputs
Products and services Financial results Information Human results
Feedback
Environment
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What Is An Organization?
Organization
a deliberate arrangement of people to accomplish some specific purpose elements of definition each organization has a distinct purpose each organization is composed of people all organizations develop some deliberate structure todays organizations have adopted: flexible work arrangements open communications greater responsiveness to changes
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