Interpersonal Skills- Basics

Interpersonal Skills Session Objectives After this session, you will be able to: Understand what constitutes Interpersonal Skills Know the factors that constitute IP Skills Identify in brief the factors that helps in developing or improving IP Skills Identify the factors that enhance or hinder IP Skills Conduct a self analysis of your IP Skills and evaluate yourself on the basis of your scores Implement the quick improvement tips in your interpersonal relationships Factors that Enhance IP Skills IP Skills Componen ts Developi ng IP Skills

IP Skills Analysis

Session Overvie w

Factors that Hinder IP Skills

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Quick Tips to Improve IP Skills

Interpersonal Skills Components

Communication and speech Listening Skills Handling Conflicts Asking the right questions Giving and receiving feedback

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Factors that enhance Interpersonal Skills

Effective Communication Acknowledging Others Motivatio n SelfControl

Click to edit Master subtitle style Self

Knowledge

Knowing your own strengths and weaknesses will help you interact with others in a better manner

Exercising self restraint and not losing control help a long way in interpersonal interaction

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If you are always willing to accomodate all kinds of people in your personal or worklife, you can successfully interact with them as well

Ackowleding the efforts made by others helps you gain their respect

Learning the ways of communicating effectively and constantly working towards self improvement lead to excellent IP Skills

Factors that Hinder Interpersonal Skills

Going Down the Tunnel!! Inefficient Listening Skills

Lack of Lack of Time Differences Emotional Management of Opinion Skills Control

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Developing the Interpersonal Skills

Being Assertive Communication Assertive helps enhance IP Skills as it helps you gain more respect

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OwningTaking ownership Responsibility makes you feel confident and helps you gain trust of the people you interact with

Handling Conflict The way you handle conflicts and how composed you remain in a heated discussion reflects upon your personality

Know Your Interpersonal Skills

Successful relationships are based on trust, mutual goals, understanding, and communication. Directions: Respond to the following items with either yes or no.

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Self Test
1.

I am confident that usually people I know are faithful to me. I get along with most of the people I know. I usually let my acquaintances plan activities/trips if I have already had a few experiences with them. I am usually possessive of people I

2.

3.

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Self Test
6.

My friends usually come from similar backgrounds as me. (e.g., financial, location, racial, ethnic) I would rate my friendships as better than average. I mostly receive gifts that 'I just wanted' from my friends.

7.

8.

9.

I share intimate secrets, regrets, and hopes for the future with my close 4/16/12 friends.

SCORING
Give a 1 under the answer that you marked. For example, give yourself a 1 under NO if you marked the answer in the NO and mark a 0 under YES for the same answer and vice versa.
ITEM NO. 1 2 3 4 5 6 7 8 9 10 YES NO

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INTERPRETATION

You may not be very comfortable with close friendships (0-1): Introvert, keeps a lot within him, not too social, likes to spend a lot of time with oneself rather than others, extremely choosy in matters of close friendship., inability to share, you need to invest lots of time in relationships, need to open up, are less communicative in your relationship. You are off to a good start but give it some time (24): gives time to relationship, good in communication- if the relationship has just begun, you could share, open up, more frequent interactions, you need to communicate more frequently, introvert so there is a loot of resistance 4/16/12 in close relationships yet are capable to work on

INTERPRETATION

You are getting there (5-7): you are comfortable with your friends; if you give more time you will share more and will become much closer. You are almost there towards a good long term relationship. Commitment Bound (8-10): youve spent long periods of time together and are actually still talking afterward. Sounds like you are compatible with your friends; you convey your feelings & thoughts quite comfortably without creating unnecessary misunderstanding. You are quite capable of commitment for a long lasting and 4/16/12

HONESTY Be honest and refrain from lying no matter what the circumstances

VISION & FUTURE

SUPPORT Extend full support to people who require help. Do not overly criticize anyone.

LIDTENING Listen actively and carefully

FEEDBACK constructive Give and/or positive feedback only. Negative feedback spoils relationships

VISIO N

APOLOGIZE If you are wrong, apologize. Saying sorry helps build relationships

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