Nicholas Brand L&K SAP GLDM European lead 15th June 2010

Training for SAP consultants

- What training is available to me and where can I find it?

2009 IBM Corporation

GBS Learning and Knowledge

What well cover?

What types of training are there? PDE classroom training PDE e-learning
What are the different ways of taking SAP training? IBM SAP Process Methods & Tools Useful links on a page Q&A Key contacts Useful links on a page

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

What types of training are there?

Core Capability (soft skills) Professional Development Enablement

Core Consulting skills Delivery Excellence Project Management Leadership Sales

Key Support - People Manager

SAP Functional & Technical

L&K SAP courses L&K SAP E-learning SAP courses given by SAP (classroom and Live Virtual Classroom) through External Vendor Training individual requests

Key Support - Solution Area Lead - Project Manager/Partner on project

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

Training the Basics

Training can be Classroom based, Live Virtual Classroom, eLearning Discuss training needs with your People Manager Plan training time with your Project Manger book a placeholder Make sure any classroom training is in your Hours Plan ! Training information can be found on our Wiki:

Late Cancellations -> Please make every effort to avoid! No Shows

4 24-Apr-12

2009 IBM Corporation

L&K Overview | IBM Internal Use Only

GBS Learning and Knowledge

UK and Ireland 2010 PDE Classroom Training by Band

Band 6
SALES

Band 7

Band 8

Band 9

Band 10

Execs

Negotiating for Success 2 days

Miller Heiman 2 days

Spin Selling 3 days

LEADERSHIP

Spin Masterclass 2.5 days Master Class in Executive Relationships 2.5 days AccEL 2.5 days Executive Insights for new IBM Executives 3.5 days

GBS Leaders Workshop 2 days

Foundation Consulting Skills (FCS) 3 days Building Relationships & Influence (BRI) 2.5 days Client Relationship Skills (CRS) 2 days Springboard 301 (New PDF 3) 3 days Presenting With Confidence 2 days
PROJECT MANAGEMENT

CORE CONSULTING

Experienced to Expert 2.5 days Inspiring Presentations 2 days Sink Or Swim (SoS) 2 days Experienced Engagement Mgr (EEM) 3 days

Persuasive Presentations 1 day

Project Management Fundamentals 3 days (Learning@IBM course)

Twilight Zone (TZ) 3 days

Delivering Successful Solutions Using Global Delivery 1 Day Beyond the Twilight Zone 3 Days

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

2010 Training Curriculum for SAP UK Practice

- Classroom courses

Foundation Consulting Skills: Target Band 6

Walk through the life cycle of an assignment; client interviewing and workshops, through to final presentation of conclusions and recommendations

Springboard 301: Target Band 7

Recognize and deal with creating value in the mind of the client. Understand the significance of your small project deliverable as part of an overall contract. Take ownership of the team's deliverable and managing the team to performance standards. Understand contracting principles, scope changes, managing risks and associated issues. Understand the commercial drivers/influencing factors in IBM and be able to explain them internally in IBM. Be committed to Delivery Excellence and understand your part in achieving delivery excellence. Understand how to improve your ability to navigate your own career path and to take responsibility for achieving your personal success objectives.

Consulting: Experienced to Expert: Target Band 8

How to construct better and long term relationships with clients and stakeholders Combine the breadth of IBM's capabilities with new innovative solutions to meet clients business and market challenges Show the importance of change to clients via business case development with benefits Match your negotiating skills and influence techniques to address conflicting situations and develop win win solutions Identify new opportunities to release value for your client and IBM Characterize the key attributes to become a successful leader Actively contribute and demonstrate the benefits of sharing intellectual capital

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

2010 Training Curriculum for SAP UK Practice

- Latest Information on the SAP UKI Community WIKI

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

PDE eLearning
- Latest links on the SAP UKI Community WIKI

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

What are the different ways of taking SAP training?

SAP E-learning
Public SAP virtual/classroom courses IBM-private SAP virtual/classroom courses L&K-organised IBM SAP courses IBM SAP Webinars

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

SAP E-learning

Take your training when its convenient for you Hundreds of e-learning course - FREE
Search for the top SAP e-learning courses using the Practitioner Portal
Click here to begin your search

Log in using your IBM intranet userID and password Select the 'Find learning' tab Use the tree at the left-hand side to search easily for links to SAP e-learning stored on Learning@IBM
use the path 'GBS recommended learning' > 'Service lines' > 'SAP'

10

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

SAP E-learning (contd)

Complete list of SAP e-learning available on Learning@IBM

Click here to begin your search

There are hundreds of free e-learning courses Visit the global SAP wiki for links to L@IBM:
SAP On-line Knowledge Products (OKP) SAPs delta e-learning maps click here Functional / Technical OKPs
Business Suite 7.0 Business Objects SAP Financials and Governance/Risk and Compliance SAP Human Capital Management SAP Analytics SAP Procurement and Logistics Execution SAP Product Development and Manufacturing SAP Sales and Services SAP Corporate Services SAP xApps mySAP Supply Chain Management mySAP Customer Relationship Management SAP Netweaver Technology SAP Master Data Maintenance SAP Business Information Warehouse SAP Enterprise Portal SAP Auto-ID Infrastructure SAP Corporate Performance SAP Mobile Infrastructure SAP Web Application Server SAP Test Data Migration Server SAP Test Acceleration and Optimization (TAO) SAP Learning Solution SAP General Topics SAP Duet

Industry-related OKPs

SAP Apparel and Footwear SAP for Automotive SAP for Banking SAP for Consumer Products SAP for Defense and Security SAP for Discrete Industry and Mill Products SAP for Higher Education SAP for Insurance SAP for Media SAP for Oil and Gas SAP for Public Sector SAP for Retail SAP for Telecommunications SAP for Utilities
2009 IBM Corporation

11

24-Apr-12

L&K Overview | IBM Internal Use Only

GBS Learning and Knowledge

Public SAP Virtual / Classroom courses

Back to SAP role-based curriculum

Training requirement driven by business need Country-level approval required before taking course Raise an EVITA request for approval click here Search the SAP Education portal for suitable courses click here Live Virtual Classroom (LVC) method is the course-delivery preference
i.e. classroom courses only when no LVC course in the same quarter or business demands dictate

Contact your IMT SAP education lead for more details or Nicholas Brand/UK/IBM

mySAP ERP CRM Enterprise Portal SAP xApps

SAP NetWeaver SCM BI/BW/BPM Java

SAP R/3 Enterprise SRM APO ABAP

SAP Business One PLM SAP XI Strategic Enterprise Management

SAP for Industries MDM cProjects SAP Solution Manager (Operations)

12

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

IBM-private SAP virtual/classroom courses

Back to SAP role-based curriculum

Training requirement again driven by business need Demand agreed between L&K and IMT SAP education lead in advance of each quarter L&K will coordinate cross-IMT training requirements for larger numbers of participants (where total number of nominees will be >11) Live Virtual Classroom (LVC) method is the course-delivery preference
i.e. classroom courses only when no LVC course in the same quarter or business demands dictate

L&K can coordinate customised, IBM-private SAP training for:

Cross-IMT / IOT groups Project groups Hot topics Re-skilling

Contact your IMT SAP education lead for more details or L&K (Nicholas Brand/UK/IBM)

13

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

L&K-organised IBM SAP courses

L&K have developed some SAP courses internally Demand agreed between L&K and IMT SAP education lead in advance of each quarter If you are nominated by your leadership for classroom training, you will receive an L&K invitation Examples of these include:
E-learning e.g. SAP DFPS or Blueprinting course Classroom courses e.g. IBM SAP PM course

Opportunity for cross-IMT participation

14

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

IBM SAP Webinars

L&K regularly sends webinar invitation emails to European and CEEMEA SAP consultants IBM SMEs present on a wide variety of topics Search Learning@IBM for SAP webinar to view playbacks Also search the global SAP wiki click here To present a webinar yourself, contact L&K (Nicholas Brand/UK/IBM)

15

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

IBM SAP Process Methods & Tools

Back to SAP role-based curriculum

AscendantSAP Overview - e-learning awareness training (BLG1219) SAP Methods and Tools - eLearning Course (BLG0349) AscendantSAP for Project Managers 1-day classroom course IBM SAP Project Management course 3-day classroom course IBM SAP Project Management - 6 podcasts of key modules recorded from the IBM SAP Project Management course
Click here for details and materials

IBM SAP Advanced Blueprinting e-learning click here SAP Solution Manager e-learning
Introduction to SAP Solution Manager (SM001) seach L@IBM for course code BLG2064 Solution Manager Overview - seach L@IBM for course code BLG0396 Solution Manager Project Initiation - seach L@IBM for course code BLG0398 Solution Manager Realization Phase Onwards - seach L@IBM for course code BLG0399 SAP's On-line Knowledge Products for SAP Solution Manager delta training click here SAP Methods & Tools wiki with links to e-learning click here

16

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

What questions do you have?

17

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

Key Contacts

Kirstin Williamson
UKI SAP Education Lead +44-7841-781880 (mobex 37273352)

Learning & Knowledge

Nicholas Brand/UK/IBM - L&K SAP European lead

But dont forget

Your People Manager Your Solution Area Lead for SAP Functional and Technical training

18

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation

GBS Learning and Knowledge

Useful links on a page

SAP Education Portal - http://www.sap.com/services/education/catalog/index.epx Learning@IBM Explorer - https://w3.ibm.com/learning/lati/sites/explorer/home.html EVITA - http://w3-9099.chs.ibm.com/bcs/BCSVTEnrl.nsf UKI SAP community wiki - http://w3.tap.ibm.com/w3ki2/display/SAPUKISA/A.+Home Global SAP wiki - http://w3.tap.ibm.com/w3ki2/display/GBSPAK/OnLine+Knowledge+Products+(OKPs) GBS Practitioner Portal - https://w3-03.sso.ibm.com/services/practitionerportal/myportal/ SAP Sandboxes: http://w3.tap.ibm.com/w3ki2/display/GBSPAK/SAP+Sandbox+Systems#SAPSandboxSyste ms-Introduction

19

24-Apr-12

L&K Overview | IBM Internal Use Only

2009 IBM Corporation