Version 7 section I skate to where the brief discussion puck is going to be, not to where it has been.

Wayne Gretzky

Version 7 section
brief discussion

The [Social] Future of Public Financial Management and Governance

ICGFM Spring Conference 2012 Doug Hadden

disclaimer

research

social media social networking e-government e-governance

open data open government government 2.0

Social in government?

Version 7 section There is nothing more difficult to carry out, nor brief discussion more doubtful of success, nor more dangerous to handle than to initiate a new order of things.
Niccolo Machiavelli

What will be the nature of public financial management across the next decade?

Recognizing the limitations of prediction

example: flying cars

10

Upside down

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Version 7 section Arab Spring

brief discussion

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Version 7 section Tea Party

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Version 7 section Occupy

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Version 7 section
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Source: Time Magazine

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Version 7 section
brief discussion

Analog Governance
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Version 7 section Digital Governance

brief discussion

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Version 7 section Democracy isnt democracy

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Version 7 section
brief discussion

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Version 7 section
brief discussion

Broadcast can

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Version 7 section manipulate

brief discussion

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Version 7 section Change

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1969

Version 7 section

brief discussion

Source: NASA

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Version 7 section 2012

brief discussion

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Version 7the section We are living in middle of the largest increase in brief discussion expressive capability in the history of the human race
Clay Shirky

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Version 7 section
brief discussion

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Version 7 section 1. Mobile

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2. 7 section VersionCoIT (Consumerization of IT)

brief discussion

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Version 7 section 3. Gamification

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Version 7 section 4. Social & Crowdsourced

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Version 7 section 5. Transparent

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Version 7 section 6. Visualized

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Version 7 section The Symmetry of Open Government

3 community data Open Government Government 2.0

brief discussion
1 2

transparency

participation

3 collaboration

4 employee participation

Source: Gartner

Version 7 section It briefthe framework which is discussion changes with each new technology and not just the picture within the frame.
Marshall McLuhan

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Version 7 section
Digital Age Democracy
A New Era of Digital Governance
Industrial Era brief discussion

Democracy
Citizens Politics States

Representative
Passive Consumers Broadcast, Mass, Polarized

National, Monocultural

35 Source: Mills Davis, Microsoft

Version 7 section
Digital Age Democracy
A New Era of Digital Governance

brief discussion
Democracy

Industrial Era

Digital Era Participatory

Representative

Citizens
Politics

Passive Consumers Broadcast, Mass, Polarized National, Monocultural

Active Partners
One-to-One Global, Local, Virtual, Multicultural

States

36 Source: Mills Davis, Microsoft

Version 7 section
Government 2.0 in Context

brief discussion
External Internal Transactional Focus Social
Source: Batorski, Hadden

Scope

Version 7 section
Government 2.0 in Context

brief discussion
External Internal Transactional Focus Social
Source: Batorski, Hadden

Scope

Version 7 section
Government 2.0 in Context

brief discussion
External Internal Transactional Focus Social
Source: Batorski, Hadden

Scope

Version 7 section
brief discussion

Society 2.0

40

Version 7 section

Mostdiscussion assumptions brief of our have outlived their uselessness.

Marshall McLuhan

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Version 7 section Warning

brief discussion

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Version 7 section From specialist and

brief discussion

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Version 7 section & institutions

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Version 7 section
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Self-organizing groups

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Version 7 section
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Crowd sourced

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Version 7 section
brief discussion

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how does this change Version 7 section the nature of PFM?

brief discussion

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Version 7 section
brief discussion

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Version 7 section learning: collaboration

brief discussion

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Version 7 section learning: e-learning & distance brief discussion learning

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Version 7 section
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learning: knowledge management

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Version 7 section
brief discussion

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Version 7 section budget: participatory budgeting

brief discussion

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Version 7 section

budget: outcomes management: brief discussion monitoring and evaluation

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budget: government as platform Version 7 section (open data)

brief discussion

Source: Tim OReilly

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Version 7 section
brief discussion

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Version 7 section risk management: citizen-aided brief discussion Audit

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Version 7 section
brief discussion

risk management: Crowdsourcing

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Version 7 section +innovation

brief discussion

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Version 7 section
Benefits from IT-Enabled Connected Government
Internal
To Provider Agencies and Governments

External
To Consumer Citizens and Businesses

1. Avoidance of duplication

brief discussion

1. Faster service delivery

2. Greater efficacy

2. Reduction in transaction costs

3. Simplified bureaucratic procedures

4. Greater efficiencies

3. Increased flexibility of service use

4. Innovation in service delivery

5. Richer communications & coordination

6. Enhanced transparency 7. Greater information sharing 8. Secure information management

5. Greater participation and inclusion

6. Greater citizen empowerment 7. Greater openness and transparency

Source: Dr. Pallab Saha

Traditional Viewpoint
Control
1. Not on work time 2. Company confidential information 3. Privacy concerns

Version 7 section

brief discussion

4. Regulatory compliance & ediscovery 5. Control over content & opinion

6. Process to codify knowledge

7. Return on investment?

Source: Nick Semple

Traditional vs. Government 2.0 Viewpoint

Version 7 section bar Control Chaos

1. Not on work time

1. People will use the tools anyway

2. Company confidential information

3. Privacy concerns

brief discussion

2. Internal and external social networking

3. Free expression of ideas 4. Individualization of information context 5. Expertise vs. opinion

4. Regulatory compliance & ediscovery 5. Control over content & opinion

6. Process to codify knowledge

7. Return on investment?

6. Non standard tools

7. Burden on infrastructure 8. Secure information management

Source: Nick Semple

Version 7 section Barriers?

brief discussion

digital divide, poverty, bandwidth, capacity, literacy

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Version 7 section
brief discussion

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Version 7 section
Leapfrog?
1. High governance impact 2. More holistic thinking 3. Low trust for government data 4. Need for auditors 5. Digital divide & connectivity 6. Single information systems

brief discussion

Developing Countries

Developed Countries
1. Moderate governance impact 2. More specialist thinking 3. High trust for government data 4. Less need for auditors 5. Digital divide less critical 6. Multiple information systems

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Version 7 section Government 2.0 Maturity

Casual

brief discussion

1 Initial

Source: Gartner
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Version 7 section Government 2.0 Maturity

Casual

brief discussion Transparent

1 Initial

2 Developing

Source: Gartner
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Version 7 section Government 2.0 Maturity

Casual

brief discussion Transparent Participatory

1 Initial

2 Developing

3 Defined

Source: Gartner
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Version 7 section Government 2.0 Maturity

Casual

brief discussion Transparent Participatory

Collaborative

1 Initial

2 Developing

3 Defined

4 Managed

Source: Gartner
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Version 7 section Government 2.0 Maturity

Casual

brief discussion Transparent Participatory

Collaborative

Engaged

1 Initial

2 Developing

3 Defined

4 Managed

5 Optimizing

Source: Gartner
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Version 7 section
Socialization and Consumerization

brief discussion
D a t a

Channels Policymaking Processes

Constituent-Centric Services

Business Processes (Financials, HR, Budgeting, Procurement) Custom Applications Packaged Applications Infrastructure External Services

Source: Gartner

Version 7 section Transition

brief discussion

From broadcast to in network

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Version 7 section
Initiative

Government Data Transparency Citizen Audit Citizen Outcome Management Participatory Budgeting Public service capacity building Citizen capacity building

brief discussion

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Version 7 section
Initiative

Government Data Transparency Citizen Audit Citizen Outcome Management Participatory Budgeting Public service capacity building Citizen capacity building

brief discussion

Anticorruption
75

Version 7 section
Initiative

Government Data Transparency Citizen Audit Citizen Outcome Management Participatory Budgeting Public service capacity building Citizen capacity building

brief discussion

Government efficiency

Anticorruption

76

Version 7 section
Initiative

Government Data Transparency Citizen Audit Citizen Outcome Management Participatory Budgeting Public service capacity building Citizen capacity building

brief discussion

Government efficiency

Anticorruption

Government effectiveness
77

Version 7 section
Initiative

Government Data Transparency Citizen Audit Citizen Outcome Management Participatory Budgeting Public service capacity building Citizen capacity building

brief discussion

Government efficiency

Anticorruption

Government effectiveness
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Social Inclusion

Version 7 section
Reduce Corruption
Develop Economy Improve Efficiency

brief discussion

Reduce Debt

Improve Effectiveness

Increase Taxes

Increase Social Inclusion

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Version 7 section
Internet Evolution to 2020
3.0 brief discussion The Semantic Web: Increasing knowledge connectivity 4.0 The Ubiquitous Web:

Connects Knowledge
1.0 The Web:

Connects Intelligence
2.0 The Social Web:

Connects Information

Connects People

Increasing social connectivity

Source: Mills Davis

Source: Mills Davis: Project 10x,

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Version 7 section speed

brief discussion

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