Listening Skills

Listening and Hearing What we listen Faults/ Problems in Listening Difficult words Excessive Listening Disturbance Listening Practice Style Semantics Favorites Speakers problem

 Benefits for the native Listener

Body Language Structure Style Meaning of words Topic Knows the Speaker Prediction Purpose of Listening
Qualities of a good listener

HOW TO BECOME A GOOD SPEAKER

Steps for preparing effective oral presentation
Determine your purpose Analyze your audience Select the main idea Research the topic Organize the data Create visual aids Rehears the topic Research the topic First impression

 Kinds of oral presentation

Informative Persuasive Entertaining

Ways of delivering
Memorization Reading Extemporaneous Impromptu

 Strategies for effective oral delivery

Pitch Rate Volume Vocal quality Tone Pause Stress Pronunciation Breathing

 Strategies for effective Non-Verbal delivery Appearance Facial Expression Gestures Moments Posture

Stage Hesitation
Qualities of a good speaker

PRINCIPLES OF COMMUNICATION
THE Eight CS ARE
Completeness Conciseness Consideration Concreteness Clarity Courtesy Correctness Credibility

COMPLETENESS
Answer all questions Give some information extra, if desirable and beneficial Check for five ws and any other essentials Compose your message Each and every thing should be satisfied and fulfilled

CONCISENESS
The following points help us very much in preparing a concise message: Eliminate wordy expressions Include only relevant material Avoid unnecessary repetition

CONSIDERATION
Focus on you rather than I or we. Show readers benefit and interest in reader Highlight positive, pleasant facts Apply honesty and principles

CONCRETENESS
Use specific facts and figures Put actions in the verbs Choose the bright and image-building words

CLARITY
The following are to be remembered in clarity. Chose short, familiar, spoken words Construct effective sentences and paragraphs Achieve appropriate readability and listen ability

COURTESY
Be sincerely tactful, thought full and appreciative Omit expressions that irritate, hurt or belittle Grant and say sorry good naturedly

CORRECTNESS
When doing communication and especially in correctness, the following points should be followed: Use the correct level of language Keep accuracy of figures, facts and words Maintain acceptable writing mechanics Choose fair expressions