Beruflich Dokumente
Kultur Dokumente
Human Factors
It means designing or modifying the way UGDC does business to fit the characteristics and abilities of our people. By using Human Factors to adjust tasks, training, equipment, processes and the work environment, UGDC will improve productivity, cut costs and enhance health, safety and environmental performance. Human Factors?
distraction poor job design inadequate training incorrect procedures inappropriate equipment.
Evaluating and improving these performance shaping factors is a primary approach for maximising human reliability and for minimising failures.
These are:
1. 2. 3.
These are:
1.Training
and competence - people are trained and able to deal with process safety issues assessment - human failure sources assessed and managed
4. 5.
2.Risk
3.Incident
human
6. 7. 8. 9.
4.Safety
10.
Organizational change effective change processes that do not compromise process safety Staffing and workload the right number of people to operate and maintain the asset Safety critical communication effective communication exists within and between shifts and across the Organisation on process safety Shift work and fatigue there is a rested and alert workforce Human Factors in design (including alarm management) - plant and equipment can be used safely and reliably Safety culture there exists a shared belief that process safety is important Behavioural safety inappropriate behaviors can be modified Safety leadership there is a visible leadership commitment to process safety Workforce involvement the workforce is actively engaged in process safety Maintenance error equipment is reliably maintained.
2.
3.
4.
5.
Provide leadership, commitment and participation. Managers drive improved performance wherever they focus their attention. Raise awareness through training, and give people roles and responsibility for Human Factors delivery. Identify gaps and solutions, and use cost/benefit analysis to target effort and measure performance. Management of, and continuous improvement, in the human element of risk should be achieved through UGDC Operating Management System Performance Improvement Cycle.
2. 3.
4.
The best solutions are usually developed by those closest to the problem. Involve your workforce, for example, in procedure development, in risk assessment, and in incident investigation. Appoint Human Factors champions and set up a working group. Make sure your teams understand Human Factors and the benefits it can deliver. Ask UGDC Human Factors specialists for support.
Operations:
Tired people make mistakes. Fatigue has been found to impair performance to the same extent as alcohol levels are deemed to impair driving. Traditionally, fatigue was managed by setting and monitoring hours of work limits. But effective fatigue management has to extend beyond this. UGDC businesses are now developing fatigue management programmes that are looking at: Roles and responsibilities Training Risk assessment Risk reduction Health issues Monitoring Incident investigation