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Human Resource

Management
By Monica Rodriguez

Human resource management - function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives. Three main objectives:

1)
2)

Providing qualified, well-trained employees for the organization.


Maximizing employee effectiveness in the organization.

3)

Satisfying individual employee needs through monetary compensation, benefits, opportunities to advance, and job satisfaction.

Newly hired employee often completes an orientation program


Inform employees about company policies Employee manuals Describe benefits/programs Training

Training Programs
On-the-job Training Classroom and Computer-based Training Management Development

Performance appraisal - evaluation of an employees job performance


Some firms conduct peer reviews while other firms allow employees to review their supervisors and managers. May conduct a 360-degree performance review, a process that gathers feedback from a review panel that includes co-workers, supervisors, team members, subordinates, and sometimes customers.

Wages - compensation based on an hourly pay rate or the amount of output produced. Salary - compensation calculated on a periodic basis, such as weekly or monthly. Most firms base compensation decisions on five factors:
1)
2)

Salaries and wages paid by other companies that compete for the same people
Government legislation, including the federal, state, or local minimum wage

3)
4) 5) 6)

The cost of living


The firms ability to pay Worker productivity Incentive Compensation

Employee Benefits - Rewards such as retirement plans, health insurance, vacation Some benefits required by law:
Social Security and Medicare contributions

Voluntary resign: employees leave firms to start their own businesses, take jobs with other firms, move to another city, or retire.
Some firms ask employees who leave voluntarily to participate in exit interviews to find out why they decided to leave. Successful companies are clearly focused on retaining their best workers.

Dismissal: employers terminate employees because of poor job performance, negative attitudes toward work and co-workers, or misconduct such as dishonesty or sexual harassment.
Necessary because poor performers lower productivity and employee morale. Employers must carefully document reasons when terminating employees.

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