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Company Profile
Gati Limited is a pioneer and leader in Logistics and Supply Chain Solutions in India. Corporate office Singapore & Head office - Secundrabad Started as a cargo management company in 1989 More than 3500 employees - Turnover of Rs 745 crore-Covering 622 districts in India. Today, Gati has offices in China, Singapore, Bhutan, Dubai, Hong Kong, Thailand, Nepal and Malaysia and has plans to foray into other markets.
GATI SERVICES Service Name Express City Express State Express Zone Express National Express Bulk Gati Saver Priority International Cargo International Courier Air Freight International Ocean Freight Gws International TS (Trucking Sol) Internal FOC (free of cost)
Organizational Hierarchy
MD & CEO
INBOUND MGR
OUTBOUND MGR
EXECUTIVES
EXECUTIVES
EXECUTIVES
EXECUTIVES
SALES EXECUTIVES
SALES EXECUTIVES
MARKETING
SALES
MAJOR -50000 business & credit facility.
GTS(GATI Transport Solution) -Direct in nature -Absence of costs present in other segments. -2 methods of transportation used -Trucks & Trains. -1st to run the millennium parcel express train in Oct 2001 between Mumbai and Kolkata.
PROMOTION TV adds by Head Office(Secundrabad) Setting kiosks nearby colleges and other crowded areas & supply notices Take part in Exhibitions ](Took part in Codissia Trade Center Exhibition recently). PAYMENT COLLECTION PAID FOD(Freight on delivery) TBB(To be billed) After submission of POD
-ASSOCIATES -EXECUTIVES -MANAGERS Done by HR Manager and Top level executives (Done directly by the Head Office)
Recruitment Procedure
-Inviting Filtering the applications -Informing the candidate about the interview
-Placement
E-Attendance system. GRIVENCE REDRESSAL MECHANISM Employee Reporting Officer HR Manager Head Office CEO
TRAINING
Based on -Needs & As per the evaluation done by the HR manager. Compulsorily training provided if a new technology or system is implemented within the organization.
Induction training
MDP(Management Development Program) on specialized areas. OTHER -(Soft skills training ,Customer Service ,Business Accounts)
CUSTOMER SERVICE
It is the duty of Customer Service Executive to deal with customer grievances. There is a team of SSE (Service Support Executive) for making sure that the shipment has reached the customers in time..
They will be constantly tracking the shipments and makes sure that it has
FINANCE DEPARTMENT
Accounts System
GEMS (Gati Enterprise Management System) - maintaining acc. GEMS is- developed by SATYAM in 2003. For maintaining financial details, GEMS uses Oracle Finance.
Payables are of 2 types 1. Payables to Vendors Gati hires trucks and other vehicles(Advance & Payables) Contract between the Vendors -THC (Trip Hiring Contract)
2.
Gati Associates are people who work on commission basis. Takes shipment which has to be delivered to the customers Collect the consignment from customers to GATIs office.
Managing Receivables
2. Collection from Executives Executives collect the amount from customers and they remit this amount on some periodic basis as 4days or 5days. Till they remit the collection, it remains as Receivables
A Comparison on Income, Expenditure, Profitability and Net assets on the year 2010 and 2009 (in lakhs).
ITEM Sales Net Current Assets Total Assets (Net) Total Income Total Expenditure Profit Before Tax and Exceptional Items Profit/(Loss) after Tax 30th June 2010 74472 24,982.52 76,385.46 75,140.83 73,226.28 1,914.55 1,510.97 30th June 2009 61808 21,837.98 75,596.46 63,032.61 62,721.17 311.44 (1,505.79)
Tracking Consignments
Tracking facility to know the status of their consignment.
Weaknesses
segment in India -- International presence, -- Mechanized warehouses, -- Value-added services should aid growth in market share.
which contributes only 10% to the total revenue. --Dependence on Manufacturing Industries.
SWOT
Opportunities
--Strong macroeconomic growth, robust growth in trade driving the growth of the Indian industry. --Modernization of ports, and improvement in road infrastructure. --GTM (Go To Market) is expected to make Gati more customer centric & helps in wealth maximization
Threats --A rise in fuel charges could have an adverse impact on margins. --An economic slowdown could impact the logistics industry as a whole. --Significant investments involved in the setting up of warehouses. --Gati is facing strong competition from Blue Dart in the domestic air cargo business
Findings
Indian Logistics market is highly dependent on the Economic Conditions. Manufacturing Industries are the major contributors of GATIs revenue. An Employee working in marketing department makes and attends an average of 75
Inefficient use of Train Services and GTS team fails to achieve their targets.
Suggestions
Concentrate on air cargo segment. Introduce new Marketing and Promotional techniques. There is an excess train capacity which most probably seems to be unused. Reduce the train capacity from 200 tons to 150 tons.