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Transactional, Charismatic and Transformational Leadership.

What leaders do.


The quality of a leader that makes many people want to follow.

Charismatic leadership involves the use of power

The ability to influence people to do things.

Five types of power

Coercive based on punishment Reward Based on rewards Legitimate Based on a role Expert Based on needed knowledge Referent based on charisma

Halperts dimensions
Charisma combines power with task


Referent Power Expert Power Job or task involvement

Use of power by leaders

Socialized Charisma

Power for social good

Power for personal benefit Combines legitimate power with task needs

Personalized charisma

Office holder Charisma

Personal charisma

Use referent power to lead

Leadership from a systemic and sociological perspective





Leadership from a systemic and sociological perspective

Leaders and followers

form a social system of relationships Interact within a context




Charismatic Leadership
Combines what the leader does

(behavior) with what the leader is (characteristics) Focus on the relationship between the leader and the followers.

Charismatic Leadership Characteristics

Charismatic leaders high in

Dominance Self confidence Need for influence Belief in own values

Charismatic Leadership Behaviors

Goal Articulation

A transcendent goal inspires a movement - I have a dream Personal Image Building Behaviors that create impression of competence/success Prove his competence to the followers Leader role modeling of value system Gandhi models self sacrificing behavior of non violence Leader motive arousal behavior Message inspires needs in the followers that are needed to complete the task. (message of love=needs for affiliation=required for bringing together Hindu/Moslems/Christians) Leader communication of high performance expectations of, and confidence in, followers

Follower Behaviors
Characteristics and behaviors of the

charismatic leader encourage behaviors in the followers Trust, loyalty, unquestioning acceptance, obedience to the leader Emulation of leaders value system Acceptance by followers of challenging goals Enhanced self esteem and performance expectations by the followers

The Result
Effective follower performance if the behavior

is appropriate to the task being accomplished

Charismatic Leadership Model Robert House

Leader Characteristics Dominance Self Confidence Need for influence Belief in values

Goal Articulation

Personal Image Building

Role model of value system

Motive arousal

High Expectations of and confidence in followers

Leader Behaviors Favorable perception of the leader

Trust, loyalty, acceptance and obedience

Emulation of the leader's value system Follower Behaviors

Arousal of follower needs and acceptance of challenging goals

Enhanced self esteem and performance expectations

Effective follower performance

Leader-Follower Relationships

Transactional Leadership

Transactional Leadership
Classical management Focus on the leader and the follower Transaction Work for pay Work for psychological benefits (status, recognition or esteem) Requires appropriate role behavior Requires clear goals and appropriate

instructions Transactional leadership focuses on the task.

Transactional Leadership
Puts leaders and followers on opposite sides.

Ebb and flow of power and reward depending

on follower performance.

High task performance=power and rewards to the follower. Low task performance=Leader exercises legitimate and coercive power.

Promotes game-playing

Transactional Leadership

A demonstration

Transformational Leadership

Transformational leadership
Transforms the

environment and the people in it Focuses on building an appropriate context and on enhancing the relationships of people within the system



The environment

Transforming the culture

People can be trusted

Everyone has a contribution to make

Complex problems should be handled at the

lowest level Norms are flexable adapting to changing environment Superiors are coaches, mentors, models

Transforming the leaders behavior

Identifying and articulating a vision-Behavior on the part of the

leader aimed at identifying new opportunities for his or her unit/division/company, and developing, articulating, and inspiring others with his or her vision of the future. Providing an appropriate model-Behavior on the part of the leader that sets an example for employees to follow that is consistent with the values the leader espouses.
Fostering the acceptance of group goals-Behavior on the part of the

leader aimed at promoting cooperation among employees and getting them to work together toward a common goal.

Transforming the leaders behavior

High performance expectations-Behavior that demonstrates the

leader's expectations for excellence, quality, and/or high performance on the part of followers.
Providing individualized support-Behavior on the part of the leader

that indicates that he/she respects followers and is concerned about their personal feelings and needs.
Intellectual stimulation-Behavior on the part of the leader that

challenges followers to re-examine some of their assumptions about their work and rethink how it can be performed.

What is your leadership styleTransactional or transformational?