Sie sind auf Seite 1von 25

Retailer Relationship Management RRM

Supervisor: Advisor: Sir Amir Shehzad Sir Muhammad Junaid

Group Leader: Group Members:

Ifftikhar Wakeel & Ifftikhar

Project Responsibilities/ Task Distribution


Role Project Participants Responsibilities Database Design(Logical , Physical) and Coding Participant(s) Ifftikhar Ahmed

Project Participants

GUI, Reports & Queries Documentation

Sahibzada Abdual Wakeel

Introduction
A RRM Retailer Relationship Management is a system for Ufone Franchise which intended to organize, store relative large amount of data easily & control the presales and post sales activities in an organization. A RRM System consists of software that operates database, providing storage, access, security and backup.

Motivation
Flexibility: ease of maintaining and adapting a system. Scalability: the ability to support scalable growth of hardware and software capacity . Interoperability: open standards that allow two or more systems to exchange and use software and data. Scaleup: increased work that can be accomplished. Speedup: decrease in time to complete a task. Availability: increased accessibility of system. Data control: locate data to match an organizations structure. Reliability: increase data availability by replicating data at more than one site.

Background & Problems Analysis


Franchisee maintain S&D records manually which is time consuming & inappropriate. Franchisee didnt get its correct financial statement . Franchisee facing issue in its Inventory information collection. Franchisee have difficulty in reports generating in current manual system.

Objectives
The project will serve the following objectives : Add and maintain S&D b/w Ufone to Franchisee & in b/w Franchise to FSO, Retailers, whole seller & their customers. Add and maintain the records of Inventory on daily bases. Maintain financial reports for Franchisee on daily bases. Provides a convenient solution of billing pattern. This system will help the Franchisee for fast generating Reports & Invoices.

Benefits of RRM
There are significant benefits which accrue from an effective RRM approach, These include:
Reduced costs, because the right things are being done on time (effective and efficient operation) Easily recordable/Retrievable Easily Maintainable On time Responsiveness Fast Accessibility Time save Reliable Secure

Future Scope
Is a widely-implemented for managing a telecom companys interactions with customers in S&D prospects. Also helpful for those environment who deals in S&D.

Types Of Reports
Daily Sale & Distribution report Daily Financial report Invoice Report Inventory Report Detail Report

Deliverables
Deliverables #1
Requirement Analysis & Design Tools modeling: Design DFD (Using Visio) Logical database design: ERD (using Visio) Modify the ER diagram if necessary. Normalization. Database implementation and application: Create the database (tables, keys, constraints) using SQL. Create queries to demonstrate the use of the database. Documentation.

Deliverables #2

Deliverables #3

Gantt Chart
Quarter 1
Project Steps

Quarter 2
60 Days 80 Days 100 Days 120 days

Quarter 3
140 Days 160 Days 180 Days

20 Days

40 Days

SRS

Use case Document

Class Diagrams Sequence Diagrams Class Diagrams Activity Diagrams

Technical Manual

Architecture Block Diagram

Process Model
Decided to follow the PROTOTYPING Process Model. Main advantage of prototyping is to planned quickly and Modeling.

Project Structure
High Level Diagram Database Model Middle Level Diagram, ERD Low Level Diagram, DFD etc.

Context DFD

Zero Level DFD

ER Diagram

Technical Process
Method Prototype Model

Tools

Techniques

SQL, Visual Studio, MS Office suite (Word, Excel, PowerPoint, Visio, Access), Smart Draw, Paint Development Methodologies

Hardware & Software Requirement


There is no any technical issue for the software and hardware requirements. Most using operating system will fulfill the requirements of RRM. The project RRM will be done by using existing hardware technology.

Hardware & Software Requirement

Hardware

Processor 1 GHz or greater RAM 128 MB or greater

Software

Any operating system

SWOT Analysis

W T

Strengths
Very richly and fully developed. Includes a wide variety of assessment and presentation tools. Uses well structured data handling. Professional firm behind the development. Small application and easy to uses. Capacities include the possibility to set the right to add or change data per user or user-group. Supervised by senior experts.

S O

SWOT Analysis

W
T

Weaknesses
Being the creation of a selfmade database, the databases can have several weak parts (interface, default values, graphing capacities)

SWOT Analysis

S O

W T

Opportunities
Development tasks are easy to define. SQL is known and accepted by potential users.

SWOT Analysis

S O

W T

Threats
Current requirements (for this project)might be different from long-term goals. Communication difficulties (language or logical misconceptions) might limit efficiency or lead to unwanted results.

Conclusion
The system of RRM will computerized the working in a Franchise. This system take cares of all the requirements of Franchise and is capable to provide easy and effective storage & retrieval of information related to S&D in Franchise

Das könnte Ihnen auch gefallen