Career Prospects ITES BPO Industry

Icon An Introduction
Icon Offers a Portfolio of Services

around the ITES BPO Industry

Strategic

Consulting Services Corporate Training Activities Direct Placement for all levels including freshers Retail Training Services for bridging Skill Gap Call Centre / English Fluency Programs

Icon How are we different?

Promoted by experienced professionals with

a successful track record Tie-Ups with practically all the leading Companies in the ITES BPO segment Full Fledged HR Infrastructure in the heart of the city Affiliation with a Market Leader 80 Centers in 12 States, 20000 people placed in the Industry

ITES-BPO Industry Overview

BPO - Transfer of an organizations non-core but

critical process to an external vendor Started 5 Years ago with captive MNC set-ups, then to IT Services Companies and Non IT companies as well Outsourced services include customer care, Web Sales/Marketing, Billing Services, Database Marketing, Accounting, Transcription Activities etc., Advantages are Cost, Quality, Time Zone Differences

What are companies looking for?

Excellent Communication Skills

Verbal, Non-Verbal, Written The Enthusiastic Can Do Attitude with Positive Body Language High Calibre Interpersonal Skills Resume Track Record

Why should you choose a ITES BPO Career?

Excellent Fresher Compensation

Performance Linked Incentives with the best Rewards and Recognition Programs High Quality Learning Environment with Exposure to WorldClass Training Systems

High Growth Sun Rise Industry

50% Growth in the last 2 Yrs. with 2.5 Lakh Employees, slated to grow to 11 Lakhs by 2008 Revenue Projection - $15 21 Billion by 2008

Why should you choose a ITES BPO Career? (Contd.,)

Experience in Working with a Global Business

Environment

Work with Global Customers on a day to day basis Travel Abroad

Career Growth Prospects Performance Driven

One of the few industries which welcomes freshers Subject Matter Expert or Hierarchical progression through the ranks Lateral Movement to other functional areas such as Quality and Training

Why should you choose a ITES BPO Career? (Contd.,)

Professional and Informal Work

Environment
World-Class Infrastructure Global Customers are particular about the workplace standards Focus on employee comfort Swanky Offices, Parties and Get together, Refreshments, Transportation, Average age 24 years, Work is challenging and fun

Contact Us
Icon Infotech Services, 2nd Floor, KMBF Building, Duraiswamy Road, T. Nagar, Chennai 600 017 Phone : 5203 6100 , 5203 7400, 98407 77500 iconinfotechservices @yahoo.com