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WEB 2.

0
The web is certainly making an impact somewhere near you.
Laurent HAUG laurent@liftconference.com www.liftconference.com

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Table of contents
Defining web 2.0 Whats happening? Youre in (try to enjoy the ride) Business 2.0 Whats next?

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DEFINING WEB 2.0


A billion people, a billion definitions.

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http://www.oreillynet.com/lpt/a/6228

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Tim OReillys Web 2.0


1. 2. 3. 4. 5. 6. The Web As Platform Harnessing Collective Intelligence Data is the Next Intel Inside End of the Software Release Cycle Lightweight Programming Models Software Above the Level of a Single Device 7. Rich User Experiences
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1.0 <-> 2.0

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A disputed term
No real boundaries Multiple interpretations Defining a moving concept Web cant be versioned Original vision of the web

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A disputed term
World Economic Forum Annual Meeting 2007 - The Impact of Web 2.0 (check the video on videos.google.com)
Web 2.0 definitely is a buzzword, and its overused. But the movement is only starting. That movement is about leveraging the power of people CHAD HURLEY

What were seeing is a return to the roots of the web. CATARINA FAKE
Web 2.0 is enabling a fundamental shift in power that really is giving power to the consumer MARK PARKER Its a way to collaborate with your customers, to allow them to co-create with you. PETER SCHWARTZ

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WHATS HAPPENING (AND WHY?)


Why you cant not care about the internet anymore

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New players

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ONLINE $

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The end of the 50% of useless ads


Total U.S. Internet Spending (M$)
2000: 7134 2006: 15998

Search Advertising
2000: 286 2006: 6681

8% of total US advertising online in 2006E, 13%+ within 5 years.


Source: The State of the Internet, Morgan Stanley
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NEW TOOLS AND INFRASTRUCTURE

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Tools for the people


Blogs Technorati coComment Wikis Digg CMS Sourceforge IM Chat

ADSL RSS APIs ASP ROR/LAMP Ajax Tags

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CONNECTED PEOPLE

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From an elite/geeky media to grandmas living room

Internet Mobile
2005 2006 2007 1039 1191 1343 300+ 600+ 1000+

Source: The State of the Internet, Morgan Stanley


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10-15%user growth 20-30%usage growth 30%+ monetization growth


Source: The State of the Internet, Morgan Stanley

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90 80 70 60 50 40 30 20 10 0
19 98 19 99 20 00

Evolution of users expectations and services offering

Users expectations Services offering

20 01

20 02

20 03

20 04

20 05

Time laurent@liftconference.com
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20 06

20 07

GETTING TO MARKET IS EASY

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Idea = business
Cheap hardware Cheap platforms (Linux, Apache) Open source = you never start from scratch Coders everywhere Money, reputation, location, network dont matter as much as before.
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Startuping is cheap
DropSend: Build $48,012 / Monthly $3,625 Freshbooks Build $20,000 / Monthly $46,000 Mayas Mom: Build $70,000 / Monthly $30,000 Mobissimo: Build $60,000 / Monthly $150,000 Wesabe: Build $200,000 / Monthly: $3,000

http://thebankwatch.com/2007/03/15/how-much-does-it-cost-to-build-the-best-web-apps-today-and-how-should-banks-react/

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scoble

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Techcrunch

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technorati

technorati.com/search/cocomment
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BUZZWORD?

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A new reality
Customer as the new center of gravity Global competition, open world New markets (china, russia, senior citizens, long tail) and spaces (online worlds, TVoip, voip, advertising, work collaboration) New audiences Impact on all aspects of business
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New rules
New balance of power New workforce New tools New competition New business models New lifestyle New environment
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New players
GYM Amazon Ebay Wikipedia Feedburner Flickr, blogger, Skype, technorati, techcrunch, mybloglog, cocomment, weblogs inc, numsum, writely, etc etc
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New opportunities
New possibilities New audiences New markets New worlds

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New challenges
Share control Competition everywhere Ideas everywhere Privacy / transparency Sustainability of business models Bubble? etc
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New concepts and ideas


Markets are conversations Customer is king Folksonomies Wisdom of the crowds Crowdsourcing Network effect Open is sustainable Co-creation Social Network Perpetual beta Open source Mashups Long tail The world is flat

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Markets are conversations


Micro publication
Blogs, podcasting, vlogs Decentralization of information gathering Barrier to entry is talent Audiences are up for grab

Somebody out there is talking about you Nobody can control the online conversation
The cluetrain manifesto, Doc Searls, David Weinberger, etc Naked conversations, Robert Scoble and Shel Israel. laurent@liftconference.com www.liftconference.com

Customer is king (no kidding!)


People want to participate and have the tools to do so. Trust in peers, not in marketing discourse. People can now force a company to change its path (Sony, Kryptonite, Broadcast flag, Vichy, Google bombs)
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Google bombs

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The world is flat


Thomas Friedman (NYT columnist)
the world is becoming flat. Several technological and political forces have converged, and that has produced a global, Web-enabled playing field that allows for multiple forms of collaboration without regard to geography or distance - or soon, even language.

http://www.wired.com/wired/archive/13.05/friedman_pr.html

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Friedmans 10 Great Levelers


1. 2. 3. 4. 5. Fall of the Berlin Wall Netscape IPO Work flow software Open-sourcing Outsourcing 6. 7. 8. 9. 10. Offshoring Supply-chaining Insourcing In-forming Wireless

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The long tail

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ONE THING TO REMEMBER

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The web is out of its silo


It is having an impact on your market, your strategy, your people, your competitors, your processes, etc..
Take it out of the IT department. www.liftconference.com

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YOURE IN
You are already making the new web better.

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Passive contributions
Every time you search, you make Google better Amazon Gmail Analytics

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Active contributions
Blogging Commenting Tagging Digging Wikiing

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People are talking about you


Technorati coComment Video/audio search Flickr

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BUSINESS 2.0
Buckle up

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A few examples
User generated content Communities Co-creation Outsourcing Global microbrand 3D
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Youtube
User generated content Targeted ads See also: vPod, DailyMotion, mySpace

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MTV
Following changes in audience habits Moving from TV to community Complete change in business model Complete change in competitive landscape

See also: Le Monde, Guardian, BBC


BREAKING NEWS: Read the latest State of the Media 2007 report! http://www.stateofthemedia.org/2007/

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Lego
Co-creation with customer Lego mindstorm

And also: Lafraise, Microsoft, Google.

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Loral
Outsourcing of critical (and fun) tasks to customers Focus on practical side current_TV (tinyurl.com/25kr3v)
See also: IBM brainstorm, Apple, Wikipedia.
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Stormhoek
Global microbrands, leveraging the long tail And also: Moo.com, 37signals, English Cut, Thingamy, TVBgone, Cafepress, Stardoll
most of our members are girls and boys between the ages of 7 and 17. Stardoll is one of few places on the Internet developed with an emphasis on girls self-expression and fantasy fashion play

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World of warcraft
Persistent 3D world Parallel economy See also: Second Life, Playstation home, Xbox live

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WEB 2.0 BUSINESS MODELS

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Service based
Moo.com Service model Probably 2-3 months of coding Built on top of Flickr 25$ for 100 business cards Most viral product ever
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Freemium
Meetic Freemium / subscription based model Millions of people Moved past early reserves (now its the normal behaviour)

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CPA
Action based advertising Netvibes, Kelkoo Empty toolbox Built on top of the web

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CPM
Mass (but targeted) display advertising Joost, feedburner Precise knowledge of audience location and behavior

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Revenue sharing
Make money on users content Revver

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Datamining
Flickr camera info Data mining Creating value from data without violating privacy

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BEYOND WEB2.0

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If I could be sure of this slide, I would be in the Bahamas right now

Intention economy Mobile New centers of gravity (post, infosnack) New kings 3D Communicating objects Semantic web
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