Uploads by Sin Tung

Topic 4 Materials (Part 1)

Topic 4 Materials (Part 2)

Topic 4 Questions

Topic 3 Questions

Topic 3 Materials (Part 2)

Week 6 Part I

Week 5 Part I

Week 5 Part II

Week 4_Product Mix Decisions

Week 4_Cont. Week 3 Slides_updated

Ch1 Problem Solution (Corrected)

Ch2 GroupAssignment 2 Solution.pdf

Ch1 Lecture

Ch1 Handout Questions

Ch1 Handout Solution

Week 3 Data

Week 4 Learning Curve

Week 4 Learning Curve_Solution

Week 4 LP Excel Solver Solution

Week 2 (3-37)

Swim lane flow chart

S2020_ISOM3730_Final

S2020_ISOM3730_Quiz

Quality_Wireless

Samsung

Basic seven tools

3730 Uber present script

3730_inclass_flowchart_1

Acceptance Sampling

Poster references

Ch2_GroupAssignment_2_Solution.pdf

Ch1-Problem-Solution (corrected)

Ch1-Lecture

Week 3 Service Encounter and New Service Development.pdf

Week 2 Service Operations Fundamentals.pdf

Week 1 Introduction and Overview.pdf

Charles Schwab case study

KEL738_SamsungElectronic

KEL861-PPT-ENG-REV1

ISOM3730_2

Ch1-Handout-Solution

Ch1-Handout-Questions

Business-Roundtable-1997.pdf

BRT-Statement-on-the-Purpose-of-a-Corporation-with-Signatures

MGMT2130_YHK_Fall2020_L6

MGMT2130_What.is.CSR_YHK_Canvas

MGMT2130_Student.Index.Card.Template.Freeze.pdf

MGMT2130_Introduction to the Course_YHK_Canvas

Week 2 Service Operations Fundamentals