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OUR money Trainer’s Guide to the eur o bankno tes and co ins www.eur o.

OUR

money

Trainer’s Guide

to the eur o bankno tes and co ins

OUR money Trainer’s Guide to the eur o bankno tes and co ins www.eur o. ec

www.eur o. ec b. int

CO nTenTs

 

page

Intr oduCtIon

3

Eur o B AnKno tES General ch aracteristics

5

Ke y sec urit y fe atur es

7

Additional sec urit y fe atur es

12

Eur o C oInS General ch aracteristics and sec urit y fe atur es

14

SuSPECt And dA MA GEd BA nKno tES Steps tak en by the ECB and the national Central Banks

16

Pr of essional cash handlers ’ re -c ir cu lation of bankno tes

17

What to do if yo u re ce iv e a suspect bankno te

18

What to do with mutilated or damaged bankno tes

19

BA nKno tE PrIntInG

20

Co ntAC t dEtAIl S

22

18 What to do with mutilated or damaged bankno tes 19 BA nKno tE PrIntInG 20
18 What to do with mutilated or damaged bankno tes 19 BA nKno tE PrIntInG 20
18 What to do with mutilated or damaged bankno tes 19 BA nKno tE PrIntInG 20

inTr OduCTiOn

inTr OduCTiOn OUR money the eur o is the sing le cu rr enc y fo

OUR

money

the eur o is the sing le cu rr enc y fo r a large gr oup of co untries in the Eur opean union, kno wn as the eur o a re a ov er 300 million people in the eur o ar ea use eur o bankno tes and co ins

fo r t heir cash pa yments M or eo ve r, betw een 10% and 20% of eur o b ankno tes in ci rc ulation, in ter ms of value, ar e u sed outside the eur o ar ea Ine vitabl y, the cu rr enc y’s impor tanc e and high inter national pr of ile mak e it attracti ve fo r c ounterf eiters A lthough this thr eat has been co ntained, with high-tec h s ec urit y fe atur es mak ing eur o b ankno tes sec ur e a nd eas y t o d istinguish fr om co unterf eits , v igilanc e i s nec essar y to disc ourage co unterf eiting, pr of essional cash handlers in banks , r etail co mpanies , re staurants and in ot her businesses wher e large amounts of cash ar e handled ha ve to be fa miliar with eur o bankno tes and co ins

this guide has been written fo r the trainers of those cash handlers I t prov ides essential inf or mation on the design and sec urit y fe atur es of eur o bankno tes and co ins t he ac co mpan ying Cd-roM co ntains a Po we rPoint pr esentation whic h can be tailor ed to the needs of the audienc e as we ll as an interacti ve pr esentation of the sec urit y f eatur es of the bankno tes B ot h a pplications can be used in training sessions or uploaded to yo ur co mpan y’s intranet

this guide also cov ers the qualit y ch ec ks that cash handlers should car ry out on eur o bankno tes bef or e putting them bac k into ci rc ulation lo w-qualit y bankno tes , e g t hose whic h ar e dir ty, should be deposited with a l ocal bank, or dir ectl y w ith the national ce ntral bank, rather than re -c ir cu lated; the sec urit y fe atur es of cl ean bankno tes ar e easier to ch ec k the guide also of fe rs some usef ul tips on ho w to re act to cu stomers who pa y with suspect bankno tes

the kno wledge yo u co nv ey as a trainer mak es a valuable co ntribution to co unterf eit deter re nc e and also helps to ensur e that the eur o re mains a widel y trusted cu rr enc y

Fu rt her inf ormation on the eur o banknot es and coins can be obtaine d fr om the Eur opean Central Bank or fr om yo ur national central bank. Yo u can fi nd contact details on pa ge s 22 and 23 of this guide .

Central Bank or fr om yo ur national central bank. Yo u can fi nd contact
Central Bank or fr om yo ur national central bank. Yo u can fi nd contact
Central Bank or fr om yo ur national central bank. Yo u can fi nd contact
Cla ssi ca l a rc hi te ct ur e 12 0 mm x
Cla ssi ca l a rc hi te ct ur e 12 0 mm x

Cla ssi ca l a rc hi te ct ur e

Cla ssi ca l a rc hi te ct ur e 12 0 mm x 62
Cla ssi ca l a rc hi te ct ur e 12 0 mm x 62

12 0 mm x 62 mm Gr ey

Cla ssi ca l a rc hi te ct ur e 12 0 mm x 62
Cla ssi ca l a rc hi te ct ur e 12 0 mm x 62

Ro ma nes que ar ch it ec tur e

ur e 12 0 mm x 62 mm Gr ey Ro ma nes que ar ch
ur e 12 0 mm x 62 mm Gr ey Ro ma nes que ar ch

12 7 mm x 67 mm Re d

Gr ey Ro ma nes que ar ch it ec tur e 12 7 mm x
Gr ey Ro ma nes que ar ch it ec tur e 12 7 mm x

Go th ic ar ch it ec tur e

it ec tur e 12 7 mm x 67 mm Re d Go th ic ar
it ec tur e 12 7 mm x 67 mm Re d Go th ic ar

13 3 mm x 72 mm Bl ue

67 mm Re d Go th ic ar ch it ec tur e 13 3 mm
67 mm Re d Go th ic ar ch it ec tur e 13 3 mm

Re na is san ce ar ch it ec tur e

e 13 3 mm x 72 mm Bl ue Re na is san ce ar ch
e 13 3 mm x 72 mm Bl ue Re na is san ce ar ch

14 0 mm x 77 mm Or an ge

Re na is san ce ar ch it ec tur e 14 0 mm x 77
Re na is san ce ar ch it ec tur e 14 0 mm x 77

Ba roq ue an d r oc oc o a rc hi te ct ur e

x 77 mm Or an ge Ba roq ue an d r oc oc o a
x 77 mm Or an ge Ba roq ue an d r oc oc o a

14 7 mm x 82 mm Gr een

ue an d r oc oc o a rc hi te ct ur e 14 7
ue an d r oc oc o a rc hi te ct ur e 14 7

Iron an d g la ss ar ch it ec tur e

e 14 7 mm x 82 mm Gr een Iron an d g la ss ar
e 14 7 mm x 82 mm Gr een Iron an d g la ss ar

15 3 mm x 82 mm Ye llo w- br ow n

g la ss ar ch it ec tur e 15 3 mm x 82 mm Ye
g la ss ar ch it ec tur e 15 3 mm x 82 mm Ye

Mo de rn 20 th ce ntu ry ar ch it ec tur e

ar ch it ec tur e 15 3 mm x 82 mm Ye llo w- br
ar ch it ec tur e 15 3 mm x 82 mm Ye llo w- br

16 0 mm x 82 mm Pu rp le

eur O BanKnOTes

General ch aracteristics

DESIGN

DETAILS

 

the se ve n e ur o b ankno tes ar e b ased on a c ommon design theme – t he “A ges and st yles of Eur ope ”

on the fr ont of the bankno tes , w indo ws and

1
1

the name of the cu rr enc y w ritten in bo th the

the no tes (and co ins) ar e l egal tender thr oughout the eur o ar ea

doorwa ys sy mbolise the spirit of openness and co operation in Eur ope the 12 stars of the Eur opean union re pr esent the dy namism and

2
2

latin (Eur o) and the Gr eek (EYPΩ) alphabets the initials of the Eur opean Central Bank, in the fi ve linguistic variants – B CE, ECB , E ZB , E Kt, EKP – co ve ring the 11 of fi ci al languages of the Eur opean union at the time when the eur o bankno tes we re fi rst intr oduc ed

har mon y of co ntemporar y Eur ope

3
3

the sy mbol © indicating co py right pr ot ection

the bac k of eac h bankno te fe atur es a bridge fr om one of the se ve n periods in Eur ope ’s ar ch itectural histor y the bridge is a metaphor fo r the cl ose

4
4

the fl ag of the Eur opean union

 

co operation and co mmunication betw een the people of Eur ope and betw een Eur ope and the re st of the wo rld

co operation and co mmunication betw een the people of Eur ope and betw een Eur
co operation and co mmunication betw een the people of Eur ope and betw een Eur
3
3
2
2
 
4
4
5
5
1
1
 

Willem F duisenberg

Jean-Claude tr ic het

 
5
5

the signatur e o f t he Pr esident of the Eur opean Central Bank Eur o b ankno tes bear the signatur e of Willem F duisenberg, the fi rst Pr esident of the Eur opean Central Bank, or of Jean-Claude tr ic het, who suc ce eded him on 1 no ve mber 2003 Bankno tes with either signatur e ar e valid

eur O BanKnOTes

General ch aracteristics

IDENTIFYING GENUINE BANKNOTES

Printers and co lour co piers can mak e go od co pies of all ki nds of printed material Fo r this re ason, a number of sec urit y fe atures – desc ribed below – ha ve been inc orporated in the bankno tes to saf eguar d th em fr om co unterf eiting t hese fe atur es help yo u to identify a genuine bankno te without too muc h ef fo rt I t is dif fi cu lt to pr oduc e a co unterf eit that imitates all these fe atur es in a co nv inc ing wa y

Please no te that if the bankno tes ar e no t tr eated pr operl y s ome of their pr oper ties ma y d eteriorate Fo r example, the paper of an ac ci dentall y washed bankno te ma y gl ow under a uV lamp

to ch ec k i f t he bankno te is genuine, fe el it, look at it and tilt it

t he bankno te is genuine, fe el it, look at it and tilt it €

500 tactile marks

SUITABLE FOR BLIND AND VISUALLY IMPAIRED PEOPLE

the Eur opean Blind union was co nsulted on the design of the bankno tes and co nsequentl y f our fe atur es we re inc orporated into the bankno tes to help the blind and visuall y i mpair ed to distinguish betw een them Eac h bankno te denomination

is of a d if fe re nt siz e–t he higher the denomination, the larger the bankno te

has a d ominant co lour, w ith co ntrasting co lours fo r “adjac ent” bankno tes (e g the 10 is re d, the 20 is blue)

sho ws large, bold value numerals

fe atur es raised print (also called intag lio printing), whic h mak es the ink fe el thic ke r in some par ts

the 200 and 500 bankno tes inc lude additional tactile marks near the edges

par ts the € 200 and € 500 bankno tes inc lude additional tactile marks near

200 tactile marks

Ke y sec urit y fe atur es

ra ised printing (also called intag lio printing)

Wa ter mark

Sec urit y thr ead

See-thr ough number (also called see-thr ough re gister)

Holog ram stripe or holog ram patc h

Gloss y stripe and co lour-c hanging number

Eur o b ankno tes ar e p ro duc ed using sophisticated printing tec hnolog y the y i nc lude some high-tec h s ec urit y fe atur es this mak es them eas y to distinguish fr om co unterf eits Yo u don ’t need spec ial equipment In fa ct, all yo u ha ve to do is fe el, look at and tilt the bankno tes

yo u ha ve to do is fe el, look at and tilt the bankno tes

FEEL the cr isp and fi rm bankno te pa per Fe el the raise d print :

run yo ur fi nger ac ro ss the fr ont of the bankno te – or sc ratc h it gentl y with yo ur fi nger nail – a nd yo u w ill fe el that the ink is thic ke r i n s ome par ts

yo u w ill fe el that the ink is thic ke r i n s

LO OK at the bankno te and hold it against the light to see the wat ermark , the se curity thr ead and the se e-thr ough nu mber A ll thr ee fe atur es can be seen fr om the fr ont and bac k of a genuine bankno te

be seen fr om the fr ont and bac k of a genuine bankno te TILT

TILT the bankno te to see the holo gram stripe or pat ch , the glossy stripe (on the 5, 10 and 20 bankno tes) and the colour-chan gin g nu mber (on the 50, 100, 200 and 500 bankno tes)

€ 20 bankno tes) and the colour-chan gin g nu mber (on the € 50, €

eur O BanKnOTes

Ke y sec urit y fe atur es

BANKNOTE PA PER

the bankno te paper co nsists of pur e co tton A cl ean bankno te should fe el cr isp and fi rm (no t limp or waxy)

RAISED PRINT

Intag lio or raised printing pr oduc es a t actile ef fe ct whic h i s u sed in the main image and in some ot her par ts on the fr ont of the bankno te

the 200 and 500 bankno tes inc lude additional tactile marks fo r the visuall y impair ed whic h ar e positioned near the edges (see the pictur es on page 6)

tactile marks fo r the visuall y impair ed whic h ar e positioned near the
tactile marks fo r the visuall y impair ed whic h ar e positioned near the
tactile marks fo r the visuall y impair ed whic h ar e positioned near the

WATERMARK

the water mark is pr oduc ed by var ying the thic kness of the paper It can be seen by holding the bankno te against the light the transitions betw een the light and dark par ts of the image sho wing the main mo tif ar e smoo th Put the bankno te on a d ark surf ac e and the light ar eas bec ome dark er this ef fe ct is ve ry eas y t o s ee in the value water mark

SECURITY THREAD

the sec urit y t hr ead is embedded in the bankno te paper Hold the bankno te against the light – t he thr ead will appear as a d ark stripe the wo rd “Euro” and the value can be seen in tin y letters on the stripe

SEE-THR OUGH NUMBER

the marks printed in the top co rn er of the bankno te, on bo th sides , co mbine perf ectl y t o f or m t he value numeral Yo u c an see the co mplete number when holding the bankno te against the light

co mplete number when holding the bankno te against the light WATERMARK SECURITY THREAD SEE- THR
co mplete number when holding the bankno te against the light WATERMARK SECURITY THREAD SEE- THR
co mplete number when holding the bankno te against the light WATERMARK SECURITY THREAD SEE- THR
co mplete number when holding the bankno te against the light WATERMARK SECURITY THREAD SEE- THR

WATERMARK

WATERMARK

SECURITY

SECURITY

THREAD

co mplete number when holding the bankno te against the light WATERMARK SECURITY THREAD SEE- THR

SEE-

THR OUGH

NUMBER

eur O BanKnOTes

Ke y sec urit y fe atur es

HOLOGRAM STRIPE

ti lt the 5, 10 or 20 bankno te – t he holog ram image will ch ange betw een the value and the sy mbol on a rainbo w-c olour ed bac kg ro und At the edges , t in y letters sho w the value

HOLOGRAM PATC H

ti lt the 50, 100, 200 or 500

bankno te – the holog ram image

will ch ange betw een the value and

a windo w or doorwa y In the

bac kg ro und, yo u can see rainbo w- co lour ed co nc entric ci rc les of tin y letters mo ving fr om the ce ntr e t o the edges of the patc h

mo ving fr om the ce ntr e t o the edges of the patc h

PERFORATIONS

Hold the bankno te against the light In the holog ram stripe or patc h y ou will see perf orations whic h f or m t he sy mbol Yo u c an also see small numbers sho wing the value

f or m t he € sy mbol Yo u c an also see small numbers
f or m t he € sy mbol Yo u c an also see small numbers

HOL OGRAM

HOL OGRAM HOL OGRAM PATC H

HOL OGRAM PATC H

STRIPE

f or m t he € sy mbol Yo u c an also see small numbers

GLOSSY STRIPE

ti lt a 5, 10 or 20 bankno te –

a g loss y o r g old-c olour ed stripe will

appear on the bac k of the bankno te

It sho ws the value and the sy mbol

COLOUR-CHANGING

NUMBER

ti lt a 50, 10 0, 200 or 500 bankno te on the bac k, the value numeral will ch ange co lour from purple to oli ve green or br ow n

the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br
the value numeral will ch ange co lour from purple to oli ve green or br

GL OSS Y STRIPE

the value numeral will ch ange co lour from purple to oli ve green or br

COL OUR-CHANGING NUMBER

the value numeral will ch ange co lour from purple to oli ve green or br

eur O BanKnOTes

Additional sec urit y f eatur es

Yo u c an ch ec k a dditional sec urit y f eatur es by using spec ial equipment suc h a sam agnifying gl ass or an ultra violet lamp

Mic ro printing

ultra violet (uV) pr oper ties (f ibr es and ink)

MICR OPRINTING

on some ar eas of the bankno te yo u c an see tin y writing t he 0 8 mm print can usuall y b e r ead with the nak ed ey e the 0 2 mm mic ro print, ho we ve r, simpl y a ppears as a t hin line to the nak ed ey e, but can be re ad with the aid of a magnifying gl ass Ev en printing of this siz e i s s harp, n ot blur re d, on a genuine bankno te

siz e i s s harp, n ot blur re d, on a genuine bankno te

ULTRAVIOLET PROPERTIES (FIBRES AND INK)

under ultra violet light ch ec k the fo llo wing ch aracteristics:

the paper itself does no t g lo w, i e it emits no light and is “uV dull”ultra violet light ch ec k the fo llo wing ch aracteristics: Fibr es embedded in

Fibr es embedded in the paper appear, co lour ed re d, blue and gr een , co lour ed re d, blue and gr een

on the fr ont, the fl ag of the Eur opean union looks gr een and has orange stars t he signatur e of the ECB Pr esident tur ns gr een the large stars and the small ci rc les in the ce ntr e gl owin the paper appear , co lour ed re d, blue and gr een on the

on the bac k, the map, b ridge and value numeral appear in ye llo w or gr eensignatur e of the ECB Pr esident tur ns gr een the large stars and the

1 2 3 4
1
2
3
4
rc les in the ce ntr e gl ow on the bac k, the map, b

IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT

IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13
IMAGES OF EUR O BANKNOTES UNDER ULTRAVIOLET LIGHT 13

eur O C Oins

General ch aracteristics and sec urit y fe atur es

€2

Oins General ch aracteristics and sec urit y fe atur es €2 Diamet er : 25.75

Diamet er : 25.75 mm We ight: 8.50 g Sha pe: Round Colour : Out er par t: Silver Inner par t: Go ld Composition:

Out er par t: Copper-nickel Thr ee -laye r inner par t:

Nick el-brass, nick el, nick el-brass Edg e: Edg e l ett erin g ( this is diff er ent fo r e ach countr y), fi ne mille d

50

CENT

is diff er ent fo r e ach countr y), fi ne mille d 50 CENT

Diamet er : 24.25 mm We ight: 7.80 g Sha pe: Round Colour : Go ld Composition: Nor dic go ld Edg e: Sha pe d e dg e w ith fi ne scallops

20

CENT

go ld Edg e: Sha pe d e dg e w ith fi ne scallops 20

Diamet er : 22.25 mm We ight: 5.74 g Sha pe: Spanish fl owe r sha pe Colour : Go ld Composition: Nor dic go ld Edg e: Pl ain

10

CENT

: Go ld Composition: Nor dic go ld Edg e: Pl ain 10 CENT Diamet er

Diamet er : 19.75 mm We ight: 4.10 g Sha pe: Round Colour : Go ld Composition: Nor dic go ld Edg e: Sha pe d ed ge with fi ne scallops

€1

Nor dic go ld Edg e: Sha pe d ed ge with fi ne scallops €1

Diamet er : 23.25 mm We ight: 7.50 g Sha pe: Round Colour : Out er par t: Go ld Inner par t: Silver Composition:

Out er par t: Nick el-brass Thr ee -laye r i nner par t:

Copper-nick el, nick el, copper-nick el Edg e: Int er rupt ed mille d

5

CENT

nick el, copper-nick el Edg e: Int er rupt ed mille d 5 CENT Diamet er

Diamet er : 21.25 mm We ight: 3.92 g Sha pe: Round Colour : Copper Composition: Copper-cove re d st ee l Edg e: Smooth

2

CENT

Composition: Copper-cove re d st ee l Edg e: Smooth 2 CENT Diamet er : 18.75

Diamet er : 18.75 mm We ight: 3.06 g Sha pe: Round Colour : Copper Composition: Copper-cove re d st ee l Edg e: Smooth with a gr oove

1

CENT

Copper-cove re d st ee l Edg e: Smooth with a gr oove 1 CENT Diamet

Diamet er : 16.25 mm We ight: 2.30 g Sha pe: Round Colour : Copper Composition: Copper-cove re d st ee l Edg e: Smooth

ther e ar e eight co ins: 1, 2, 5, 10, 20 and 50 ce nt, 1 and 2 the y ar e all dif fe re nt in ter ms of siz e, we ight, material, co lour and thic kness t heir edges dif fe r fr om one denomination to the next Eac h one can be easil y d istinguished, ev en by visuall y i mpair ed people

COMMON EUR OPEAN SIDES

the co mmon Eur opean sides of the co ins sho w tin y i mages of Eur ope alongside the 12 stars of the Eur opean union

As a r esult of the enlargement in 2004, the images of the Eur opean union depicted on the 10, 20 and 50 ce nt co ins and on the 1 and 2 c oins ha ve been modif ied to sho w a geog raphical re pr esentation of Eur ope

ied to sho w a geog raphical re pr esentation of Eur ope the co ins
ied to sho w a geog raphical re pr esentation of Eur ope the co ins

the co ins sho wing the 15-member Eu also re main legal tender

co ins sho wing the 15-member Eu also re main legal tender NATIONAL SIDES Eac h
co ins sho wing the 15-member Eu also re main legal tender NATIONAL SIDES Eac h

NATIONAL SIDES

Eac h co untr y has used a national sy mbol or image fo r t he ‘national’ side of its eur o c oins F or fu rt her inf or mation, please visit the ECB we bsite at www eur o ec b int A small number of eur o co ins ar e a lso issued by Monac o, San Marino and the Va tican Cit y the y a re legal tender thr oughout the eur o a re a, but ar e u nlik el y t o c ir cu late widel y, as the y bec ome co llectors ’ items

c ir cu late widel y, as the y bec ome co llectors ’ items SECURITY

SECURITY FEATURES

the 1 and 2 c oins inc lude a n umber of sec urit y fe atur es , suc h as their co mbination of co lours – silv er and go ld – a s w ell as the lettering along the edge of the 2 c oin, whic h d if fe rs fr om co untr y t o co untr y In addition, the ‘sand wic h’ co mposition of the 1 and 2 c oins and their unique magnetic pr oper ties mak e their use in ve nding mac hines mor e sec ur e

COMMEMORATIVE COINS

Eac h co untr y in the eur o ar ea as we ll as Monac o, San Marino and the Va tican Cit y can issue a 2 co mmemorati ve co in onc e a ye ar these co ins ha ve the same pr oper ties and the same co mmon Eur opean side as nor mal 2 co ins But on the national side the y h av eac ommemorati ve design

the y a re legal tender thr oughout the eur o a re a, i e the y c an be used – a nd must be ac ce pt ed – just lik e a ny ot her eur o c oin

COLLECTOR COINS

Collector co ins ar e n ot intended fo r c ir cu lation the y ar e onl y legal tender in the co untr y of issue their images and fa ce values dif fe r f ro m the or dinar y co ins and co mmemorati ve co ins , bo th of whic h ma y be used fo r pur ch ases the ch aracteristics of co llector co ins , s uc h a s t heir co lour, diameter or we ight, dif fe r signif icantl y fr om those of ci rc ulation co ins

susP eCT and da Ma Ged BanKnOTes

Steps tak en by the ECB and the national ce ntral banks

the eur o i s r espected as a s table cu rr enc y, no t j ust in Eur ope but wo rld wide A sar esult, it re ce iv es some un we lc ome attention fr om co unterf eiters A lthough the sec urit y fe atur es of the eur o mak e it among the best pr ot ected cu rr enc ies in the wo rld, a small number of co unterf eits do get put into ci rc ulation

the actual number of co unterf eit bankno tes withdra wn fr om ci rc ulation is published ev er y six months on the ECB’s we bsite It re pr esents an extr emel y small pr opor tion of the to tal number of genuine bankno tes in ci rc ulation and is no cause fo r co nc er n – yo u just need to be vigilant

Counterf eit bankno tes ar e s ent to eac h c ountr y’s n ational Anal ys is Centr e If the co unterf eit is of a n ew ki nd, it is fo rwar ded to the Counterf eit Anal ys is Centr e at the ECB fo r detailed tec hnical anal ys is and cl assif ication the re le vant tec hnical and statistical data is held in a ce ntral database whic h is also managed by the ECB C ounterf eits of a fa miliar ki nd ar e ke pt at national le ve l together with the re le vant statistical data, whic h is plac ed in the ce ntral database

the ECB has established a re stricted-ac ce ss we bsite to assist in authenticating suspect bankno tes t his “Eur o Chec k Web Site ” i s t argeted at la w e nf or ce ment bodies , f inanc ial institutions and cash handling pr of essionals Fo r mor e inf or mation see https://ecws ec b int

Counterf eit co ins ar e handled in muc h the same wa y the Member States ha ve set up a Eur ope-wide anal ys is ce ntr e f or eur o c oins in Fr anc e the tec hnical and statistical data on co unterf eit co ins is ke pt on the same ce ntral database as the data on co unterf eit bankno tes t he inf or mation on the database is shar ed with polic e fo rc es in vo lv ed in co mbating co unterf eiting

e fo rc es in vo lv ed in co mbating co unterf eiting Fo r
e fo rc es in vo lv ed in co mbating co unterf eiting Fo r

Fo r m or e i nf ormation on what to do in yo ur countr y, please re fe r t o your national central bank. Yo u can fi nd contact details on pa ge s 22 and 23 of this guide .

Pr of essional cash handlers ’ re -c ir cu lation of bankno tes

All organisations whic h h andle cash pr of essionall y, suc h a s b anks , c ash transpor tation co mpanies and bur eaux

de ch ange, ar e l egall y r equir ed* to withdra w f ro m c ir cu lation all eur o b ankno tes and co ins re ce iv ed by them

whic h the y kno w, or ha ve re ason to belie ve , ar e co unterf eits the y must hand them ov er to the co mpetent

national authorities If the y do no t, the y can be fi ned

under the Bankno te re cy cl ing Fr ame wo rk**, co mpanies ma y onl y re -c ir cu late eur o bankno tes if the no tes

ha ve been ch ec ke d i n a cc or danc e w ith Eur opean standar ds t hese ch ec ks pla yau sef ul ro le in re mo ving

co unterf eits , suspect bankno tes and wo rn or soiled bankno tes that ar e unf it fo r ci rc ulation this helps to

ensur e t hat co unterf eits ar e q uic kl y w ithdra wn and that bankno tes in ci rc ulation ar e o f g ood qualit y If ,

exce pt ionall y, organisations do no t c hec k b ankno tes using bankno te handling mac hines , t he y a re re quir ed to

car ry out manual authentic it y a nd fi tness ch ec ks bef or e p utting them bac k i nto ci rc ulation ov er the co unter

Some examples of bankno tes whic h c anno t b e r e-c ir cu lated ar e s ho wn belo w the y m ust be sent to the

national ce ntral bank

Soiling

w the y m ust be sent to the national ce ntral bank Soiling dir t

dir t ac ro ss the entir e bankno te

de-ink ed

bank Soiling dir t ac ro ss the entir e bankno te de-ink ed no tic

no tic eable lac k o f i nk on par t or whole of the bankno te, e g washed bankno te

Stained

t or whole of the bankno te, e g washed bankno te Stained Stain cov ering

Stain cov ering an ar ea of at least 3 mm

Mutilated

Stain cov ering an ar ea of at least 3 mm Mutilated At least one ph

At least one ph ys ical def ect, e g tear at the edge, hole or missing par ts , or a se ve re ly damaged sec urit y f eatur e

Graf fi ti-stained

se ve re ly damaged sec urit y f eatur e Graf fi ti-stained Bankno te

Bankno te mark ed, e g , with fi gur es or letters

re pair ed

te mark ed, e g , with fi gur es or letters re pair ed Pa

Pa rt s o f t he same bankno te joined together by tape or gl ue

* under Counc il re gulation (EC) no 1338/2001 of 28 June 2001 la ying do wn measur es nec essar y fo r the pr ot ection of the eur o against co unterf eiting

** Fo r mor e inf or mation on the Bankno te re cy cl ing Fr ame wo rk whic h go ve rn s the re -c ir cu lation of bankno tes , please see the Bankno tes & Coins section at www eur o ec b int

susP eCT and da Ma Ged BanKnOTes

What to do if yo u re ce iv e a suspect bankno te

Ideall y, bef or e t his happens , y ou should ask yo ur super visor about the co mpan y’s p olic y o n s uspect bankno tes and ho w to deal with them Ho we ve r, if yo u ar e handed a bankno te and the paper fe els dif fe re nt or the printed image looks wr ong, what should yo u d o? Some tips:

Do not ge t int o an argument with the cust omer ;

Te ll him/her that yo u n eed to speak brief ly to yo ur super visor or a se curity off icer, b ut ensur e t hat the cust omer can al ways se e t he banknot e i n o rd er to avo id an y c omplaint s;

Ge t yo ur super visor or the se curity off icer to speak to the cust omer ;

Mak e a mental not e of the cust omer’s ap pearance;

If at all possib le , do not re turn the banknot e to the cust omer ;

Tr y to stall him/her, bu t do not put yo urself at risk;

If the cust omer tries to lea ve the pr emises, despit e bein g ask ed to wait fo r t he police , d o n ot pr event him/her fr om leavin g. If he or she leave s by car, mak e a not e of his/her nu mber plat e and the car ;

Contact the police;

Hand ove r the suspe ct banknot e without delay to yo ur super visor or se curity off icer fo r f or war din g t o t he police;

Do not tr y t o b eah er o–m ak e s ur e y ou ar e s af e a t a ll times.

If yo u suspect a bankno te to be co unterf eit, do no t co nc lude the transaction with the cu stomer ; instead, yo u ought to ke ep the bankno te and gi ve the cu stomer a re ce ip t fo r it

Sinc e co unterf eit bankno tes ar e co mpletel y wo rt hless , be vigilant

gi ve the cu stomer a re ce ip t fo r it Sinc e co
gi ve the cu stomer a re ce ip t fo r it Sinc e co

What to do with mutilated or damaged bankno tes *

Eur o a re a n ational ce ntral banks and man y c ommer ci al banks will ex ch ange mutilated or damaged eur o bankno tes if:

mor e than 50% of the bankno te is pr esented, and if

50% or less of the bankno te is pr esented, pr ov ided it can be pr ov ed that the missing par ts ha ve been destr oy ed

to ha ve a mutilated or damaged bankno te ex ch anged, the applicant must pr ov ide:

pr oof of his/her identit y ( in case of an y d oubt about the applicant ’s legal title to the bankno tes or the authentic it y of the bankno tes);

a written explanation of the cause of the damage and the wher eabouts of the missing par ts of the bankno te; and

a written explanation of the ty pe of stain, co ntamination or impr egnation if ink -stained, co ntaminated or impr egnated bankno tes ar e pr esented

A c ash transpor tation co mpan y o rab ank must also pr ov ide:

a w ritten statement desc ribing the cause and ki nd of neutralisation wher e bankno tes ar e s ubmitted whic h h av e b een dy ed (with a r ed dy e, fo r i nstanc e) by acti vated anti-theft de vic es

ed dy e, fo r i nstanc e) by acti vated anti-theft de vic es *

* under dec ision ECB/2003/4 of 20 Mar ch 2003 on the denominations , spec if ications , re pr oduction, ex ch ange and withdra wal of eur o bankno tes

BanKnOTe Pr inTinG

ther e ar e tw o ty pes of bankno te printing mac hiner y: sheet and we b mac hiner y Sheet pr esses ar e used by most of the printing wo rks whic h p ro duc e e ur o b ankno tes t he y a re separate mac hines (see belo w), in co ntrast to we b pr esses , whic h ar e fe d with a co ntinuous re el of paper and perf or m the dif fe re nt printing pr oc esses in one pass

perf or m the dif fe re nt printing pr oc esses in one pass OFFSET
perf or m the dif fe re nt printing pr oc esses in one pass OFFSET
perf or m the dif fe re nt printing pr oc esses in one pass OFFSET

OFFSET PRINTING

this pr oc ess in vo lv es printing the of fset designs on the fr ont and bac k o f t he bankno tes simultaneousl y the printing plates transf er the ink to the paper via an inter mediate of fset cy linder o ff set printing in vo lv es a n umber of separate plates with dif fe re nt co lours superimposed in cl ose re gister to pr oduc e high-qualit y, cl earl y d ef ined images t he bac kg ro und images on the fr ont and all images on the bac k of the bankno tes ar e printed in of fset

INTAG LIO PRINTING

With intag lio printing, the ink is pour ed into gr oo ve s eng ra ve d o n t he plate When the plate co mes into co ntact with the paper, t he ink is fo rc ibl y t ransf er re d onto the paper to pr oduc e raised print Intag lio elements ar e printed on the fr ont of the bankno tes onl y ra ised print can onl y be fo und on the fr ont, e g i n the windo w or doorwa y

SILK-SCREEN PRINTING

on a s ilk -sc re en printing mac hine, the ink is passed thr ough the open sections of a s tenc il the gl oss y stripe and the co lour-c hanging number ar e printed this wa y

FOIL APPLICATION the holog ram stripe or patc h is ho t- stamped onto the
FOIL APPLICATION the holog ram stripe or patc h is ho t- stamped onto the
FOIL APPLICATION the holog ram stripe or patc h is ho t- stamped onto the

FOIL APPLICATION

the holog ram stripe or patc h is ho t- stamped onto the bankno te paper

LETTERPRESS PRINTING

the bankno te serial numbers ar e printed with the aid of numbering bo xe s

QUALITY CONTR OL

oc casional fl aw s a re bound to oc cu r i n a ny mass pr oduction pr oc ess t he bankno tes ar e e xamined fo r f la ws bef or e t he y a re pac ke d In man y p rinting wo rks , in addition to manual or visual ch ec ks , automatic sys tems ch ec k all bankno tes indi viduall y

CO nTaC T deTaiLs

eur opean Central Bank

Ka iserstraße 29 60311 Fr ankf ur t Ger man y te l : +49 69 1344 0 Fax: +49 69 1344 6000 inf o@ec b int www eur o ec b int

danmarks

na tionalbank

Ha vnegade 5 1093 Kø benha vn K danmark tlf : +45 33 63 70 00 Fax: +45 33 63 71 03 inf o@nationalbank en dk www nationalbank en dk

deutsche Bundesbank

Banco de españa

depar tamento de Emisión y C aja Centr o nac ional de Análisis Alcalá 48, 28014 Madrid España

te l : +34 91 338 6332/6319

Fax: +34 91 338 6887 emision yc aja@bde es www bde es

Banque de Fr ance

Falsc hgeldstelle

31, rue Cr oix des Pe tits Champs

Hegelstraße 65

75001

Pa ris

55122 Mainz

Fr anc e

na tionale Bank va n België / Banque nationale de Belgique

Berlaimontlaan/Boule var d de Berlaimont 14

1000 Brussel/Brux elles

België/Belgique te l /tél : + 32 2 221 45 45 Fax: + 32 2 221 30 91 cashdepar tment@nbb be www nbb be

Българска народна банка Bulgarian na tional Bank

1, Alexander Battenberg Squar e

1000 Sof ia

Bulgaria te l : +359 2 91459 Fax: +359 2 9 802425 pr ess_of fi ce @bnbank org www bnb bg

Česká nár odní banka

na Přík opě 28 115 03 Praha 1 Česká re publika te l : +420 800 160 170, +420 224 413 585 Fax: +420 224 412 179 inf o@c nb cz www c nb cz

deutsc hland te l : + 49 6131 377 4488 Fax: + 49 6131 377 4499 nc cd e@bundesbank de www bundesbank de

eesti Pa nk

Estonia pst 13

15095

ta llinn

Ee sti te l : +372 66 80 719 Fax: +372 66 80 954 eur o@epbe ee www eur o eesti ee

Central Bank & Financial ser vices authority of ir eland

Po Bo x n o 6 1, Sand yf or d dublin 16 Ir eland te l : +353 1 2198818 Fax: +353 1 2956536 nc ci e@c entralbank ie www c entralbank ie

Τράπεζα της Ελλάδος Bank of Gr eece

Cash depar tment 341, Messogion Av enue 152 31 Halandri Gr eec e te l : +30 210 670 9510 Fax: +30 210 670 9195 dep cash@bank ofg re ec e g r www bank ofg re ec e g r

té l : +33 1 42 92 42 92

Fax: +33 1 42 92 45 52 eur o-f or mation@banque-franc e fr www banque-franc e fr

Banca ďitalia

via nazionale, 91

00184

Italia

te l +39 06 4792 3782

Fax +39 06 4792 3896

nc ci t@bancaditalia it

www bancaditalia it

ro ma

Κεντρική Τράπεζα της Κύπρου Central Bank of Cy pr us

80 Ke nned y A ve nue 1076 nic osia

Cy prus

te l : +357 22 71 41 00

Fax: +357 22 37 81 53

cb ci nf o@c entralbank g ov c y

www c entralbank g ov c y

La tvijas Banka

K Va ldemāra ielā 2a

rīgā, lV -1050 latvijā

tā lr : +371 670 22 300

Fakss: +371 670 22 420

inf o@bank lv

www bank lv

K Va ldemāra ielā 2a rīgā, lV -1050 latvijā tā lr : +371 670 22 300
K Va ldemāra ielā 2a rīgā, lV -1050 latvijā tā lr : +371 670 22 300
K Va ldemāra ielā 2a rīgā, lV -1050 latvijā tā lr : +371 670 22 300

Lie tuvos bankas

Gedimino pr 6 01103 Vilnius lietuva te l +370 5 268 00 29 Faks + 370 5 268 81 24 inf o@lb lt www lb lt

Banque centrale du Lux embour g

2, boule var d ro ya l

2983 lux embourg

lux embourg té l : +352 4774 1 Fax: +352 4774 4910 inf o@bc l lu www bc l lu

Magy ar nemz et i Bank

Budapest

Sz abadság tér 8-9 Mag ya ro rszág te l : +36 1 428 2600 Fax: +36 1 428 2569 inf o@mnb hu www mnb hu

1850

Bank Ċentrali ta ’ M alta / Central Bank of Malta

Pjazza Ka stilja, Va lletta Vlt 1 060 Malta te l : +356 2550 0000 Fax: +356 2550 2500 CSu@c entralbankmalta c om www c entralbankmalta c om

de neder landsche Bank

Oesterr eichische

na tionalbank

otto-Wagner-Platz 3

1090

Wien

Öster re ic h te l : +43 1 404 20 6666 Fax: +43 1 404 20 6698 bargeld@oenb at www oenb at

nar odo wy Bank Po lski

ul Św iętokrzy ska 11/21 00-919 Wa rsza wa Po lska te l : +48 22 653 10 00 Fax: +48 22 620 85 18 nbp@nbp pl www nbp pl

Banco de Po rt ugal

depar tamento de Emissão

e tesouraria, Complex o d o

Car re gado, Ap ar tado 81 2584-908 Car re gado Po rt ugal te l : +351 263 856 514 Fax: +351 263 858 461

cn co ntraf ac co es@bpor tugal p t www bpor tugal p t

Banca na ţională a româniei

lipscani 25 030031 Buc har est ro mânia te l : +40 21 307 01 51 Fax: +40 21 312 35 66 razvan dumitriu@bnr o ro www bnr o ro

Banka slove nije

We steinde 1

Slo ve nska ce sta 35

Po stbus 98

1000 ljubljana

1000 AB Amster dam

Slo ve nija

nederland te l : 0800-020 10 68

te l : +386 1 471 91 00 Faks: +386 1 471 97 28

(gr atis) Fax: +31 20 524 2500 inf o@dnb nl www dnb nl

c- si@bsi si www bsi si

nc

2500 inf o@dnb nl www dnb nl c- si@bsi si www bsi si nc nár odná
2500 inf o@dnb nl www dnb nl c- si@bsi si www bsi si nc nár odná

nár odná banka slove nska

Imric ha Ka rv aša 1

813 25 Bratisla va

Slo ve nsk o te l : +421 2 5787 2713 Fax: +421 2 5 787 1170 we bmaster@nbs sk www nbs sk

suomen Pa nkki – Finlands Bank

Snellmaninauk io/Snellmansplatsen 00170 Helsink i/Helsingf ors Suomi/Finland Puh/tel : +358 10 8311 Faksi/Fax: +358 9 658424 inf o@bof f i www suomenpankk i f i www f inlandsbank f i

sv eriges riksbank

103 37 Stoc kholm

Sve rige te l : +46 8 787 0000 Fax: +46 8 21 0531 inf o@riksbank se www riksbank se

Bank of england

thr eadneedle Str eet london EC2r 8AH united King dom te l : +44 20 7601 4878 Fax: +44 20 7601 5460 enquiries@bank of eng land c o uk www bank of eng land c o uk

King dom te l : +44 20 7601 4878 Fax: +44 20 7601 5460 enquiries@bank of

© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7ECB-En

© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En
© Eur opean Central Bank, 2007 – ISBn 978-92-899-0127-7 ECB-En