PENILAIAN BULANAN MANDIRI CALL STAFF

LAYANAN : RPBS
PERIODE : OKTOBER 2021

Call Monitoring (75%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Nilai
No No Nama MCSC Non Critical
Accuracy Error Accuracy Error Accuracy Knowledge
25% 10% 15% 15% 10% 75%
MULTISKILL
1 1 Chayunatun Kirom Aditya Agung Pratama 56054 4.625 5.000 5.000 4.958 4.800 96.800
2 2 Detyk Ayu Purnama Riska Indah Setyaningrum 56546 5.000 4.762 4.286 4.911 4.985 96.110
3 3 Cyrillus Nugrah Prasetyasno Dwi Budi Suharyati 56934 4.911 4.881 4.643 4.732 4.293 94.702
4 4 Siti Zulaicha Mia Nur Fauzia 56611 4.875 4.167 4.500 4.833 4.951 94.148
5 5 Nita Yuli Astuti Dzi Saifi Zulfikar 56630 4.821 4.524 4.643 4.762 4.604 94.104
6 6 Diah Novita Sari Christine Anastasia Felle 56889 4.643 4.643 4.286 4.762 4.613 91.826
7 7 Kuncoro Purbojati Pratiwi Wulandari 56121 4.464 5.000 4.643 4.702 4.106 91.425
8 8 Hanif Adi Prabowo Ana Umi Nurjannah 56623 4.937 4.333 3.500 4.771 4.986 90.851
9 9 Riyadhita Saleha Dyana Ulfah Saputri 56901 4.732 4.405 3.929 4.792 4.730 90.789
10 10 Cyrillus Nugrah Prasetyasno Helmita Kusumawati 56085 4.732 4.643 3.929 4.821 4.388 90.631
11 11 Krisna Masitoh Yuliani 56650 4.554 4.405 3.929 4.732 4.891 89.790
12 12 Yuniantoro Antonius Edwin Yudiawan 56883 4.750 4.333 3.500 4.792 4.853 89.331
13 13 Ibnu Budi Prasetyo Ayu Perwitasari 56929 4.625 4.333 4.500 4.437 4.179 89.282
14 14 Cyrillus Nugrah Prasetyasno Desita Erni 56087 4.375 4.333 4.500 4.687 4.424 89.271
15 15 Wahyu Wibowo Agnes Yulia Rizki Herliska 56638 4.554 4.405 3.929 4.702 4.685 89.120
16 16 Dwi Ariani Tri Astuti 56668 4.643 4.405 3.571 4.792 4.663 88.586
17 17 Siti Nur Insani Era Ramadalia 56847 4.911 4.286 3.214 4.524 5.000 88.452
18 18 Tiwul Indarwati Eruin Endaryanta 56801 4.643 4.048 3.571 4.821 4.750 87.984
19 19 Ricky Singgih Purnomo Delfi Regina Efendi 56643 4.732 4.167 2.500 4.821 4.969 85.195
20 20 Gusta Dwi Atmoko Sudarto 56718 4.732 4.167 3.214 4.702 3.353 83.267

Call Monitoring (75%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Nilai
No No Nama MCSC Nama MCS Login ID Avaya Accuracy Error Accuracy Error Accuracy Non Critical Knowledge

25% 10% 15% 15% 10% 75%

PRIORITAS
1 1 Neka Tri Cahyani Ramli Nugroho 56597 5.000 5.000 5.000 4.917 5.000 99.667
2 2 Detyk Ayu Purnama Arlin Latifa 56947 5.000 5.000 5.000 4.833 5.000 99.333
3 3 Riyadhita Saleha Romadhon Surya Purnomo Putra 56985 5.000 5.000 5.000 4.750 5.000 99.000
4 4 Nita Yuli Astuti Yulia Christyanti Wulanjari 56652 5.000 5.000 5.000 4.833 4.769 98.717
5 5 Wahyu Wibowo Zulfahri Nur Rohima 56943 5.000 4.667 5.000 4.917 4.856 98.395
6 6 Krisna Masitoh Eriyalita Ristaningtyas P 56687 4.750 5.000 5.000 4.833 4.874 97.330
7 7 Susilo Agus Dermawan Nurma Lisa Dwi Tresnani 56942 4.750 5.000 5.000 4.667 4.696 96.190
8 8 Ricky Singgih Purnomo Mitra Anggara 56646 5.000 4.667 5.000 4.500 4.562 95.942

REGULAR
9 1 Susilo Agus Dermawan Rizka Oktavia 56036 5.000 5.000 5.000 5.000 5.000 100.000
10 2 Dwi Ariani Listia Handayani 56244 5.000 5.000 5.000 5.000 4.900 99.733
11 3 Hanif Adi Prabowo Nila Nahriyah Nafi 56009 5.000 5.000 5.000 4.917 4.999 99.665
12 4 Yuniantoro Desi Fatimah Ekawati 56108 5.000 5.000 5.000 4.917 4.900 99.400
13 5 Dessye Aritonang Puri Dian Safitri 56070 5.000 5.000 5.000 4.833 5.000 99.333
14 6 Susilo Agus Dermawan Prita Dewi Ardiantari 56090 5.000 5.000 5.000 4.833 5.000 99.333
15 7 Yuniantoro Rika Ramadhani 56694 5.000 5.000 5.000 4.833 4.985 99.294
16 8 Riyadhita Saleha Bagas Orlando Wibowo 56950 5.000 5.000 5.000 4.833 4.969 99.249
17 9 Siti Nur Insani Roisatunnisak 56977 5.000 5.000 5.000 4.833 4.892 99.044
18 10 Dwi Ariani Khabibur Rohman 56675 5.000 5.000 5.000 4.833 4.864 98.970
19 11 Neka Tri Cahyani Putri Indah Lestari Purnawan 56004 5.000 5.000 5.000 4.750 4.979 98.944
20 12 Ricky Singgih Purnomo Intan Friskila Hondro 56112 5.000 5.000 5.000 4.750 4.963 98.902
21 13 Siti Nur Insani Reka Ayu Cahyani 56130 5.000 5.000 5.000 4.750 4.894 98.717
22 14 Siti Nur Insani Betris Ardhea Savira 56098 5.000 5.000 5.000 4.750 4.878 98.676
23 15 Nita Yuli Astuti Nita Desi Larasati 56906 5.000 5.000 5.000 4.750 4.836 98.562
24 16 Nita Yuli Astuti Riska Perdana 56613 5.000 5.000 5.000 4.750 4.821 98.522
25 17 Neka Tri Cahyani Helfah Aprilliana Setiyo Putri 56243 5.000 4.667 5.000 4.833 4.978 98.386
26 18 Hanif Adi Prabowo Ahmad Ubaydillah 56154 4.750 5.000 5.000 5.000 5.000 98.333
27 19 Dwi Ariani Fernanda Devi Anggraeni 56941 5.000 5.000 5.000 4.583 5.000 98.333
28 20 Wahyu Wibowo Yesi Fitriana 56145 5.000 5.000 5.000 4.917 4.500 98.333
29 21 Dessye Aritonang Muhammad Burhanuddin 56002 5.000 5.000 5.000 4.667 4.874 98.332
30 22 Gusta Dwi Atmoko Nur hasanah sulfita sari 56903 5.000 5.000 5.000 4.833 4.537 98.098
31 23 Nita Yuli Astuti Bagus Sanjaya 56160 5.000 4.667 5.000 4.833 4.842 98.022
32 24 Neka Tri Cahyani Monica Oktavia Gilang Perdani 56044 4.750 5.000 5.000 4.833 5.000 97.667
33 25 Detyk Ayu Purnama Alfira Ika Pranaswari 56182 4.750 5.000 5.000 4.833 5.000 97.667
34 26 Yuniantoro Agustina Windiastuti 56896 4.821 5.000 5.000 4.702 4.976 97.555
35 27 Hanif Adi Prabowo Marissa Elfani 56158 5.000 4.667 5.000 4.583 5.000 97.444
36 28 Wahyu Wibowo Fitria Susjastiana 56898 5.000 4.667 5.000 4.667 4.861 97.408
37 29 Siti Nur Insani Muliana 56897 4.750 5.000 5.000 4.833 4.900 97.400
38 30 Siti Zulaicha Hayuningtyas Vina Kusuma 56655 4.750 5.000 5.000 4.750 5.000 97.333
39 31 Krisna Masitoh Sya''Roni Mochtar 56126 5.000 5.000 5.000 4.940 4.065 97.269
40 32 Susilo Agus Dermawan Edukasih Waruwu 56620 4.750 5.000 5.000 4.750 4.900 97.067
41 33 Nita Yuli Astuti Raden Rara Wiwit Yulia Murti 56246 4.821 4.762 5.000 4.702 4.983 96.938
42 34 Ricky Singgih Purnomo Linda Widihastuti 56832 5.000 5.000 5.000 4.333 4.822 96.858
43 35 Siti Zulaicha Andi Noor Zaman 56890 4.750 5.000 5.000 4.667 4.900 96.733
44 36 Gusta Dwi Atmoko Rifandi Hamag 56757 4.821 5.000 5.000 4.702 4.666 96.728
45 37 Gusta Dwi Atmoko Gesila Ayu Kusuma Putri 56064 4.750 4.667 5.000 4.833 4.964 96.681
46 38 Ricky Singgih Purnomo Astika Kurune 56174 5.000 5.000 5.000 4.833 3.968 96.581
47 39 Dwi Ariani Yuni Listyaningrum 56242 5.000 5.000 4.286 4.821 4.996 96.418
48 40 Wahyu Wibowo Cahyo Dwi Yulianto 56980 5.000 5.000 5.000 4.583 4.232 96.285
49 41 Tiwul Indarwati Shelea Aleonita 56146 4.750 4.333 5.000 4.917 5.000 96.222
50 42 Hanif Adi Prabowo Ebri Saputra 56807 5.000 4.333 5.000 4.583 4.864 96.192
51 43 Krisna Masitoh Ageng Rinda Barra 56075 4.750 5.000 5.000 4.833 4.399 96.064
52 44 Krisna Masitoh Yuvinsius 56988 4.750 4.667 5.000 4.750 4.826 95.980
53 45 Yuniantoro Fatimatus Zahra 56250 4.750 4.833 5.000 4.792 4.458 95.609
54 46 Tiwul Indarwati Kyntan Noerfadillah Risani 56251 4.643 4.762 5.000 4.702 4.900 95.527
55 47 Dessye Aritonang Addinal Fikriyah 56467 4.875 4.833 4.500 4.667 4.983 95.344
56 48 Dwi Ariani Citra Bunda Kusumawati 56179 4.750 4.333 5.000 4.708 4.856 95.004
57 49 Gusta Dwi Atmoko Dariin Salsabil Ramadhani 56248 5.000 5.000 4.000 4.750 5.000 95.000
58 50 Detyk Ayu Purnama Tsamara Salsabila 56011 4.750 4.833 4.500 4.750 4.980 94.836
59 51 Siti Zulaicha Neni Pusparini 56641 4.750 4.667 5.000 4.750 4.397 94.835
60 52 Tiwul Indarwati Ely Ayuning Astuty 56177 4.750 5.000 5.000 4.167 4.900 94.733
61 53 Siti Zulaicha Sekar Mahariningrum 56254 4.286 5.000 5.000 4.881 4.989 94.732
62 54 Tiwul Indarwati Ifna Arifiatur Rohmaniah 56006 5.000 4.667 4.000 4.917 4.900 94.511
63 55 Riyadhita Saleha Reformas Dwi Septyaningrum 56122 5.000 4.667 4.000 4.833 5.000 94.444
64 56 Hanif Adi Prabowo Arrohma Sukma Permada Marganeta 56468 4.875 4.667 4.500 4.542 5.000 94.444
65 57 Susilo Agus Dermawan Nanang Arie Nugroho 56796 5.000 4.762 4.286 4.524 4.896 94.325
66 58 Krisna Masitoh Kurnila 56904 5.000 5.000 4.000 4.833 4.579 94.210
67 59 Neka Tri Cahyani A Agung Gumilar Linggajaya 56159 4.500 4.667 5.000 4.917 4.384 93.801
68 60 Dessye Aritonang Reni Anggraini 56150 4.750 4.667 5.000 4.417 4.500 93.778
69 61 Krisna Masitoh Cita Yulianti 56103 4.643 4.762 4.286 4.940 4.893 93.604
70 62 Yuniantoro Milnawati 56913 4.750 5.000 5.000 4.583 3.845 93.586
71 63 Siti Nur Insani Argo Setiawan Garibaldi 56902 4.500 4.667 5.000 4.750 4.427 93.250
72 64 Ricky Singgih Purnomo Ajeng Permata Sahra 56247 5.000 5.000 3.571 4.762 4.957 93.218
73 65 Riyadhita Saleha Cut Rena Shintia 56143 4.821 4.762 4.286 4.464 4.995 93.160
74 66 Tiwul Indarwati Apriliyana Wardani 56893 4.750 5.000 4.000 4.917 4.500 92.667
75 67 Neka Tri Cahyani Ritnawati 56100 4.750 5.000 4.000 4.583 4.900 92.400
76 68 Gusta Dwi Atmoko Eka Dian Pertiwi 56003 4.500 5.000 5.000 4.833 3.478 91.942
77 69 Dwi Ariani Rizky Rahmawati 56241 4.750 4.667 4.000 4.667 4.884 91.800
78 70 Detyk Ayu Purnama Andi Fauziah Puspita Sari 56062 4.643 5.000 4.286 4.286 4.898 91.634
79 71 Neka Tri Cahyani Anggraini Probo Sasanti 56689 4.500 5.000 4.000 4.667 4.949 91.197
80 72 Siti Zulaicha Harianto 56111 4.500 4.333 5.000 4.583 4.166 90.997
81 73 Riyadhita Saleha Maiga Surya Ningarun 56945 4.750 5.000 4.000 4.500 4.360 90.628
82 74 Hanif Adi Prabowo Yuli Ayu Soliah 56645 4.750 5.000 4.000 4.167 4.679 90.144
83 75 Riyadhita Saleha Anisa Indriani 56249 4.000 5.000 5.000 4.667 3.975 89.268
84 76 Dessye Aritonang Aulia Pamungkas Pralampito 56144 4.286 4.762 5.000 4.702 3.439 89.251
85 77 Wahyu Wibowo Rizky Almazeina 56891 4.464 4.762 5.000 4.345 3.488 89.143
86 78 Siti Zulaicha Olviana Pama Sara 56047 4.250 5.000 4.000 4.500 5.000 89.000
87 79 Siti Nur Insani Annisa Fitri Nurkholidah 56255 4.250 4.333 4.000 4.750 5.000 88.222
88 80 Krisna Masitoh Nadiya Setia Safika 56115 4.750 5.000 2.000 4.917 4.900 85.733
89 81 Siti Zulaicha Nur Azzahra Amalia 56161 4.750 5.000 2.000 4.833 4.997 85.660

KRIYA 6
90 1 Tiwul Indarwati Laelaturrohmah 56222 4.625 5.000 4.500 4.792 4.969 94.584
91 2 Dwi Ariani Nurul Harsanti 56224 4.625 5.000 4.000 4.375 5.000 91.000
92 3 Siti Nur Insani Rosmalita Adi Mandasari 56221 4.000 4.500 3.500 4.458 4.937 83.666

KRIYA 7
93 1 Lucky Arifianto 56505 4.500 4.667 4.500 4.667 4.277 90.517
94 2 Ektafani Maharani 56503 4.750 4.167 4.500 4.458 4.449 90.476
95 3 Deven Sulfanus 56498 4.375 4.167 4.000 4.542 4.358 86.066
96 4 Muhammad Fichri 56496 4.000 4.667 5.000 4.042 3.861 85.575
97 5 Nur Annisa Putri 56499 4.125 4.667 3.500 4.500 4.563 84.113
98 6 Dzakirah Izzati Syahra 56500 4.250 4.333 4.000 4.125 4.000 83.056
99 7 Ayunisa Laily Dewi 56502 4.375 4.333 3.500 4.167 4.033 82.143
100 8 Andra Arindu 56506 3.750 4.667 3.500 4.458 4.770 81.998
101 9 Tryane Ovalingga 56501 4.000 4.333 3.500 4.542 4.283 81.811
102 10 Sindy Monika Putri 56504 4.375 4.500 2.500 4.500 4.100 80.100

Call Monitoring (75%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical
Accuracy Error Accuracy Error Accuracy Knowledge
25% 10% 15% 15% 10% 75%
Admin
103 1 Liapit Nadia Yuniar 56658 Admin
104 2 Ilham Wakhid Sholeh Insan 56745 Admin
105 3 Millatii Azka 56619 Admin

Call Monitoring (75%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical
Accuracy Error Accuracy Error Accuracy Knowledge
25% 10% 15% 15% 10% 75%
Cuti Bersalin & WFH
106 1 Yeni Pratiwi 56908 WFH WFH
107 2 Mirta Tri Andani 56900 WFH WFH
108 3 Alifa Oktaviani 56981 Detasir QM Detasir QM
109 4 Restu Widya Saputri 56974 WFH SAKIT WFH SAKIT
110 5 Hernita Oktaviani 56699 WFH HAMIL WFH HAMIL
111 6 Aditya Yoga Syah Putra 56918 TL CCS TL CCS
 PENILAIAN BULANAN MANDIRI CALL STAFF
LAYANAN : RPBS
PERIODE : OKTOBER 2021

Call Monitoring (75%) Produktivitas (15%) Kedisiplinan (10%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical OA CRM @ Branch Croselling Adherence To Schedule
Accuracy Error Accuracy Error Accuracy Knowledge
25% 10% 15% 15% 10% 5% 5% 5% 10% 100%
MULTISKILL
1 1 Chayunatun Kirom Aditya Agung Pratama 56054 4.625 5.000 5.000 4.958 4.800 5.000 5.000 5.000 5.000 97.600
2 2 Cyrillus Nugrah Prasetyasno Dwi Budi Suharyati 56934 4.911 4.881 4.643 4.732 4.293 4.839 5.000 5.000 4.978 95.821
3 3 Cyrillus Nugrah Prasetyasno Helmita Kusumawati 56085 4.732 4.643 3.929 4.821 4.388 4.935 5.000 4.500 5.000 92.409
4 4 Detyk Ayu Purnama Riska Indah Setyaningrum 56546 5.000 4.762 4.286 4.911 4.985 4.968 5.000 0.000 5.000 92.050
5 5 Kuncoro Purbojati Pratiwi Wulandari 56121 4.464 5.000 4.643 4.702 4.106 4.935 5.000 5.000 4.047 91.598
6 6 Diah Novita Sari Christine Anastasia Felle 56889 4.643 4.643 4.286 4.762 4.613 4.968 5.000 3.000 4.345 90.527
7 7 Siti Zulaicha Mia Nur Fauzia 56611 4.875 4.167 4.500 4.833 4.951 4.871 5.000 0.000 4.728 89.939
8 8 Cyrillus Nugrah Prasetyasno Desita Erni 56087 4.375 4.333 4.500 4.687 4.424 4.968 5.000 5.000 3.868 89.657
9 9 Nita Yuli Astuti Dzi Saifi Zulfikar 56630 4.821 4.524 4.643 4.762 4.604 5.000 5.000 0.000 4.409 89.396
10 10 Ibnu Budi Prasetyo Ayu Perwitasari 56929 4.625 4.333 4.500 4.437 4.179 4.774 5.000 2.000 4.628 87.992
11 11 Riyadhita Saleha Dyana Ulfah Saputri 56901 4.732 4.405 3.929 4.792 4.730 4.935 5.000 0.000 4.697 87.421
12 12 Krisna Masitoh Yuliani 56650 4.554 4.405 3.929 4.732 4.891 4.968 5.000 0.000 4.731 86.772
13 13 Siti Nur Insani Era Ramadalia 56847 4.911 4.286 3.214 4.524 5.000 4.806 5.000 0.000 4.933 86.012
14 14 Wahyu Wibowo Agnes Yulia Rizki Herliska 56638 4.554 4.405 3.929 4.702 4.685 4.935 5.000 0.000 4.336 85.447
15 15 Tiwul Indarwati Eruin Endaryanta 56801 4.643 4.048 3.571 4.821 4.750 4.935 5.000 0.000 4.724 85.371
16 16 Dwi Ariani Tri Astuti 56668 4.643 4.405 3.571 4.792 4.663 5.000 5.000 0.000 4.324 85.087
17 17 Hanif Adi Prabowo Ana Umi Nurjannah 56623 4.937 4.333 3.500 4.771 4.986 4.839 5.000 0.000 3.239 84.455
18 18 Yuniantoro Antonius Edwin Yudiawan 56883 4.750 4.333 3.500 4.792 4.853 4.968 5.000 0.000 3.739 84.443
19 19 Ricky Singgih Purnomo Delfi Regina Efendi 56643 4.732 4.167 2.500 4.821 4.969 4.806 5.000 0.000 4.804 83.310
20 20 Gusta Dwi Atmoko Sudarto 56718 4.732 4.167 3.214 4.702 3.353 5.000 5.000 0.000 3.596 79.642

Call Monitoring (75%) Produktivitas (10%) Kedisiplinan (15%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Adherence To Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical CRM @ Branch
Accuracy Error Accuracy Error Accuracy Knowledge Schedule
25% 10% 15% 15% 10% 10% 15% 100%
PRIORITAS
1 1 Neka Tri Cahyani Ramli Nugroho 56597 5.000 5.000 5.000 4.917 5.000 5.000 5.000 99.750
2 2 Riyadhita Saleha Romadhon Surya Purnomo Putra 56985 5.000 5.000 5.000 4.750 5.000 5.000 4.747 98.491
3 3 Detyk Ayu Purnama Arlin Latifa 56947 5.000 5.000 5.000 4.833 5.000 5.000 4.662 98.487
4 4 Nita Yuli Astuti Yulia Christyanti Wulanjari 56652 5.000 5.000 5.000 4.833 4.769 5.000 4.583 97.786
5 5 Krisna Masitoh Eriyalita Ristaningtyas P 56687 4.750 5.000 5.000 4.833 4.874 5.000 4.871 97.609
6 6 Wahyu Wibowo Zulfahri Nur Rohima 56943 5.000 4.667 5.000 4.917 4.856 5.000 4.228 96.479
7 7 Susilo Agus Dermawan Nurma Lisa Dwi Tresnani 56942 4.750 5.000 5.000 4.667 4.696 5.000 4.748 96.386
8 8 Ricky Singgih Purnomo Mitra Anggara 56646 5.000 4.667 5.000 4.500 4.562 5.000 4.559 95.632

REGULAR
9 1 Hanif Adi Prabowo Nila Nahriyah Nafi 56009 5.000 5.000 5.000 4.917 4.999 5.000 4.874 99.370
10 2 Ricky Singgih Purnomo Intan Friskila Hondro 56112 5.000 5.000 5.000 4.750 4.963 5.000 5.000 99.176
11 3 Dwi Ariani Listia Handayani 56244 5.000 5.000 5.000 5.000 4.900 5.000 4.783 99.148
12 4 Dessye Aritonang Puri Dian Safitri 56070 5.000 5.000 5.000 4.833 5.000 5.000 4.728 98.685
13 5 Neka Tri Cahyani Helfah Aprilliana Setiyo Putri 56243 5.000 4.667 5.000 4.833 4.978 5.000 4.902 98.494
14 6 Susilo Agus Dermawan Prita Dewi Ardiantari 56090 5.000 5.000 5.000 4.833 5.000 5.000 4.631 98.393
15 7 Siti Nur Insani Reka Ayu Cahyani 56130 5.000 5.000 5.000 4.750 4.894 5.000 4.734 98.239
16 8 Siti Nur Insani Roisatunnisak 56977 5.000 5.000 5.000 4.833 4.892 5.000 4.652 98.238
17 9 Neka Tri Cahyani Putri Indah Lestari Purnawan 56004 5.000 5.000 5.000 4.750 4.979 5.000 4.656 98.175
18 10 Nita Yuli Astuti Nita Desi Larasati 56906 5.000 5.000 5.000 4.750 4.836 5.000 4.750 98.171
19 11 Dessye Aritonang Muhammad Burhanuddin 56002 5.000 5.000 5.000 4.667 4.874 5.000 4.759 98.025
20 12 Wahyu Wibowo Fitria Susjastiana 56898 5.000 4.667 5.000 4.667 4.861 5.000 4.986 98.013
21 13 Neka Tri Cahyani Monica Oktavia Gilang Perdani 56044 4.750 5.000 5.000 4.833 5.000 5.000 4.904 97.963
22 14 Yuniantoro Agustina Windiastuti 56896 4.821 5.000 5.000 4.702 4.976 5.000 4.869 97.774
23 15 Siti Zulaicha Andi Noor Zaman 56890 4.750 5.000 5.000 4.667 4.900 5.000 5.000 97.550
24 16 Yuniantoro Desi Fatimah Ekawati 56108 5.000 5.000 5.000 4.917 4.900 5.000 4.320 97.511
25 17 Riyadhita Saleha Bagas Orlando Wibowo 56950 5.000 5.000 5.000 4.833 4.969 5.000 4.315 97.383
26 18 Siti Nur Insani Muliana 56897 4.750 5.000 5.000 4.833 4.900 5.000 4.762 97.336
27 19 Dwi Ariani Fernanda Devi Anggraeni 56941 5.000 5.000 5.000 4.583 5.000 5.000 4.525 97.325
28 20 Dwi Ariani Yuni Listyaningrum 56242 5.000 5.000 4.286 4.821 4.996 5.000 5.000 97.314
29 21 Gusta Dwi Atmoko Nur hasanah sulfita sari 56903 5.000 5.000 5.000 4.833 4.537 5.000 4.577 97.304
30 22 Susilo Agus Dermawan Rizka Oktavia 56036 5.000 5.000 5.000 5.000 5.000 5.000 4.059 97.178
31 23 Wahyu Wibowo Yesi Fitriana 56145 5.000 5.000 5.000 4.917 4.500 5.000 4.425 97.026
32 24 Dwi Ariani Khabibur Rohman 56675 5.000 5.000 5.000 4.833 4.864 5.000 4.234 96.928
33 25 Siti Nur Insani Betris Ardhea Savira 56098 5.000 5.000 5.000 4.750 4.878 5.000 4.249 96.754
34 26 Detyk Ayu Purnama Alfira Ika Pranaswari 56182 4.750 5.000 5.000 4.833 5.000 5.000 4.492 96.726
35 27 Krisna Masitoh Sya''Roni Mochtar 56126 5.000 5.000 5.000 4.940 4.065 5.000 4.550 96.602
36 28 Tiwul Indarwati Shelea Aleonita 56146 4.750 4.333 5.000 4.917 5.000 5.000 4.801 96.568
37 29 Hanif Adi Prabowo Ahmad Ubaydillah 56154 4.750 5.000 5.000 5.000 5.000 5.000 4.259 96.528
38 30 Tiwul Indarwati Kyntan Noerfadillah Risani 56251 4.643 4.762 5.000 4.702 4.900 5.000 4.955 96.511
39 31 Susilo Agus Dermawan Edukasih Waruwu 56620 4.750 5.000 5.000 4.750 4.900 5.000 4.563 96.488
40 32 Siti Zulaicha Hayuningtyas Vina Kusuma 56655 4.750 5.000 5.000 4.750 5.000 5.000 4.487 96.461
41 33 Hanif Adi Prabowo Ebri Saputra 56807 5.000 4.333 5.000 4.583 4.864 5.000 4.754 96.405
42 34 Nita Yuli Astuti Raden Rara Wiwit Yulia Murti 56246 4.821 4.762 5.000 4.702 4.983 5.000 4.559 96.382
43 35 Ricky Singgih Purnomo Linda Widihastuti 56832 5.000 5.000 5.000 4.333 4.822 5.000 4.404 95.857
44 36 Siti Zulaicha Sekar Mahariningrum 56254 4.286 5.000 5.000 4.881 4.989 5.000 4.935 95.855
45 37 Detyk Ayu Purnama Tsamara Salsabila 56011 4.750 4.833 4.500 4.750 4.980 5.000 4.891 95.801
46 38 Riyadhita Saleha Reformas Dwi Septyaningrum 56122 5.000 4.667 4.000 4.833 5.000 5.000 4.951 95.685
47 39 Hanif Adi Prabowo Marissa Elfani 56158 5.000 4.667 5.000 4.583 5.000 5.000 4.200 95.684
48 40 Nita Yuli Astuti Riska Perdana 56613 5.000 5.000 5.000 4.750 4.821 5.000 3.910 95.623
49 41 Gusta Dwi Atmoko Rifandi Hamag 56757 4.821 5.000 5.000 4.702 4.666 5.000 4.344 95.579
50 42 Nita Yuli Astuti Bagus Sanjaya 56160 5.000 4.667 5.000 4.833 4.842 5.000 4.020 95.577
51 43 Gusta Dwi Atmoko Gesila Ayu Kusuma Putri 56064 4.750 4.667 5.000 4.833 4.964 5.000 4.354 95.574
52 44 Hanif Adi Prabowo Arrohma Sukma Permada Marganeta 56468 4.875 4.667 4.500 4.542 5.000 5.000 4.870 95.442
53 45 Tiwul Indarwati Ifna Arifiatur Rohmaniah 56006 5.000 4.667 4.000 4.917 4.900 5.000 4.825 95.360
54 46 Wahyu Wibowo Cahyo Dwi Yulianto 56980 5.000 5.000 5.000 4.583 4.232 5.000 4.380 95.354
55 47 Dessye Aritonang Reni Anggraini 56150 4.750 4.667 5.000 4.417 4.500 5.000 4.995 95.319
56 48 Krisna Masitoh Yuvinsius 56988 4.750 4.667 5.000 4.750 4.826 5.000 4.410 95.216
57 49 Dessye Aritonang Addinal Fikriyah 56467 4.875 4.833 4.500 4.667 4.983 5.000 4.483 94.956
58 50 Gusta Dwi Atmoko Dariin Salsabil Ramadhani 56248 5.000 5.000 4.000 4.750 5.000 5.000 4.392 94.426
59 51 Yuniantoro Milnawati 56913 4.750 5.000 5.000 4.583 3.845 5.000 4.721 94.353
60 52 Neka Tri Cahyani A Agung Gumilar Linggajaya 56159 4.500 4.667 5.000 4.917 4.384 5.000 4.625 94.227
61 53 Tiwul Indarwati Apriliyana Wardani 56893 4.750 5.000 4.000 4.917 4.500 5.000 4.870 94.110
62 54 Siti Zulaicha Neni Pusparini 56641 4.750 4.667 5.000 4.750 4.397 5.000 4.280 93.966
63 55 Ricky Singgih Purnomo Astika Kurune 56174 5.000 5.000 5.000 4.833 3.968 5.000 3.809 93.862
64 56 Dwi Ariani Rizky Rahmawati 56241 4.750 4.667 4.000 4.667 4.884 5.000 4.978 93.783
65 57 Ricky Singgih Purnomo Ajeng Permata Sahra 56247 5.000 5.000 3.571 4.762 4.957 5.000 4.542 93.540
66 58 Neka Tri Cahyani Ritnawati 56100 4.750 5.000 4.000 4.583 4.900 5.000 4.746 93.538
67 59 Tiwul Indarwati Ely Ayuning Astuty 56177 4.750 5.000 5.000 4.167 4.900 5.000 4.118 93.404
68 60 Krisna Masitoh Kurnila 56904 5.000 5.000 4.000 4.833 4.579 5.000 4.198 93.252
69 61 Siti Nur Insani Argo Setiawan Garibaldi 56902 4.500 4.667 5.000 4.750 4.427 5.000 4.436 93.245
70 62 Detyk Ayu Purnama Andi Fauziah Puspita Sari 56062 4.643 5.000 4.286 4.286 4.898 5.000 4.801 93.129
71 63 Riyadhita Saleha Cut Rena Shintia 56143 4.821 4.762 4.286 4.464 4.995 5.000 4.375 92.996
72 64 Yuniantoro Fatimatus Zahra 56250 4.750 4.833 5.000 4.792 4.458 5.000 3.588 92.470
73 65 Krisna Masitoh Ageng Rinda Barra 56075 4.750 5.000 5.000 4.833 4.399 5.000 3.462 92.434
74 66 Yuniantoro Rika Ramadhani 56694 5.000 5.000 5.000 4.833 4.985 5.000 2.615 92.315
75 67 Gusta Dwi Atmoko Eka Dian Pertiwi 56003 4.500 5.000 5.000 4.833 3.478 5.000 4.450 92.308
76 68 Neka Tri Cahyani Anggraini Probo Sasanti 56689 4.500 5.000 4.000 4.667 4.949 5.000 4.563 92.086
77 69 Hanif Adi Prabowo Yuli Ayu Soliah 56645 4.750 5.000 4.000 4.167 4.679 5.000 4.628 91.493
78 70 Dwi Ariani Citra Bunda Kusumawati 56179 4.750 4.333 5.000 4.708 4.856 5.000 3.264 91.046
79 71 Riyadhita Saleha Anisa Indriani 56249 4.000 5.000 5.000 4.667 3.975 5.000 4.675 90.976
80 72 Siti Zulaicha Harianto 56111 4.500 4.333 5.000 4.583 4.166 5.000 4.236 90.955
81 73 Siti Zulaicha Olviana Pama Sara 56047 4.250 5.000 4.000 4.500 5.000 5.000 4.706 90.868
82 74 Siti Nur Insani Annisa Fitri Nurkholidah 56255 4.250 4.333 4.000 4.750 5.000 5.000 4.828 90.652
83 75 Riyadhita Saleha Maiga Surya Ningarun 56945 4.750 5.000 4.000 4.500 4.360 5.000 4.178 90.505
84 76 Krisna Masitoh Cita Yulianti 56103 4.643 4.762 4.286 4.940 4.893 5.000 3.401 90.405
85 77 Susilo Agus Dermawan Nanang Arie Nugroho 56796 5.000 4.762 4.286 4.524 4.896 5.000 3.206 90.363
86 78 Wahyu Wibowo Rizky Almazeina 56891 4.464 4.762 5.000 4.345 3.488 5.000 4.088 89.122
87 79 Siti Zulaicha Nur Azzahra Amalia 56161 4.750 5.000 2.000 4.833 4.997 5.000 4.936 89.054
88 80 Krisna Masitoh Nadiya Setia Safika 56115 4.750 5.000 2.000 4.917 4.900 5.000 4.827 88.781
89 81 Dessye Aritonang Aulia Pamungkas Pralampito 56144 4.286 4.762 5.000 4.702 3.439 5.000 3.804 88.349

KRIYA 6
90 1 Tiwul Indarwati Laelaturrohmah 56222 4.625 5.000 4.500 4.792 4.969 5.000 4.794 95.320
91 2 Dwi Ariani Nurul Harsanti 56224 4.625 5.000 4.000 4.375 5.000 5.000 4.566 91.947
92 3 Siti Nur Insani Rosmalita Adi Mandasari 56221 4.000 4.500 3.500 4.458 4.937 5.000 2.287 79.611

KRIYA 7
93 1 Ektafani Maharani 56503 4.750 4.167 4.500 4.458 4.449 5.000 4.464 91.248
94 2 Deven Sulfanus 56498 4.375 4.167 4.000 4.542 4.358 5.000 4.725 88.724
95 3 Nur Annisa Putri 56499 4.125 4.667 3.500 4.500 4.563 5.000 4.841 87.609
96 4 Andra Arindu 56506 3.750 4.667 3.500 4.458 4.770 5.000 4.983 86.449
97 5 Tryane Ovalingga 56501 4.000 4.333 3.500 4.542 4.283 5.000 4.847 85.901
98 6 Lucky Arifianto 56505 4.500 4.667 4.500 4.667 4.277 5.000 2.657 85.860
99 7 Muhammad Fichri 56496 4.000 4.667 5.000 4.042 3.861 5.000 3.738 85.395
100 8 Dzakirah Izzati Syahra 56500 4.250 4.333 4.000 4.125 4.000 5.000 4.031 84.385
101 9 Ayunisa Laily Dewi 56502 4.375 4.333 3.500 4.167 4.033 5.000 3.794 82.988
102 10 Sindy Monika Putri 56504 4.375 4.500 2.500 4.500 4.100 5.000 4.201 82.677

Call Monitoring (75%) Produktivitas (10%) Kedisiplinan (15%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Adherence To Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical CRM @ Branch
Accuracy Error Accuracy Error Accuracy Knowledge Schedule
25% 10% 15% 15% 10% 10% 15% 100%
Admin
103 1 Liapit Nadia Yuniar 56658 Admin
104 2 Ilham Wakhid Sholeh Insan 56745 Admin
105 3 Millatii Azka 56619 Admin

Call Monitoring (75%) Produktivitas (10%) Kedisiplinan (15%)

Customer Critical Error Bussiness Critical Compliance Critical Agent Adherence To Nilai
No No Nama MCSC Nama MCS Login ID Avaya Non Critical CRM @ Branch
Accuracy Error Accuracy Error Accuracy Knowledge Schedule
25% 10% 15% 15% 10% 10% 15% 100%
Cuti Bersalin & WFH
106 1 Yeni Pratiwi 56908 WFH WFH
107 2 Mirta Tri Andani 56900 WFH WFH
108 3 Alifa Oktaviani 56981 Detasir QM Detasir QM
109 4 Restu Widya Saputri 56974 WFH SAKIT WFH SAKIT
110 5 Hernita Oktaviani 56699 WFH HAMIL WFH HAMIL
111 6 Aditya Yoga Syah Putra 56918 TL CCS TL CCS

1 1 Silvia Mustikasari 56124 RESIGN RESIGN

2 2 Muhammad Miftakhul Fikri 56578 RESIGN RESIGN
3 3 Erlangga Ferdian Tinofa 56784 RESIGN RESIGN
4 4 Yoga Afan Pradila 56173 RESIGN RESIGN
5 5 Mahat Manto Wijiaksono Budhi 56951 RESIGN RESIGN
6 6 Muhammad Rizky NP 56528 RESIGN RESIGN
7 7 Syammary Wisnumurti 56131 RESIGN RESIGN
8 8 Desy Dwi Haryani 56660 RESIGN RESIGN
9 9 Khulil Fathuroni 56785 RESIGN RESIGN
10 10 Moga Yohana Fidinia Akhira 56663 RESIGN RESIGN
11 11 Aulia Khansa 56019 RESIGN RESIGN
POSISI THE BEST OKTOBER 2021
NIP
NAMA KATEGORI
The Best MCS Premium
The Best MCS Regular 1
The Best MCS Regular 2
The Best MCS Regular 3
The Best MCS Regular 4
The Best MCS Regular 5
The Best MCSC 1
The Best MCSC 2
The Best Team RBS
 PENILAIAN BULANAN MANDIRI CALL STAFF COORDINATOR
LAYANAN : RPBS
PERIODE : OKTOBER 2021

Volume Kerja (40%) Produktivitas (45%) Kedisiplinan (15%)

Adherence to Nilai
No Nama MCSC Login ID Nilai Team Coaching Roleplay Asist TL
Schedule

40% 15% 15% 15% 15% 100%

1 Neka Tri Cahyani 56142 4.816 5.000 5.000 5.000 4.979 98.465
2 Detyk Ayu Purnama 56030 4.762 5.000 5.000 5.000 4.990 98.066
3 Nita Yuli Hastuti 56014 4.774 5.000 5.000 5.000 4.951 98.048
4 Susilo Agus Dermawan 56794 4.788 5.000 5.000 5.000 4.903 98.014
5 Dwi Ariani 56134 4.719 5.000 5.000 5.000 5.000 97.750
6 Hanif Adi Prabowo 56007 4.710 5.000 5.000 5.000 4.928 97.463
7 Ricky Singgih Purnomo 56790 4.678 5.000 5.000 5.000 4.999 97.422
8 Wahyu Wibowo 56264 4.679 5.000 5.000 5.000 4.962 97.315
9 Yuniantoro 56759 4.657 5.000 5.000 5.000 5.000 97.258
10 Siti Nur Insani 56057 4.718 5.000 5.000 5.000 4.823 97.211
11 Dessye Aritonang 56001 4.753 5.000 5.000 5.000 4.711 97.160
12 Gusta Dwi Atmoko 56046 4.624 5.000 5.000 5.000 4.984 96.939
13 Siti Zulaicha 56020 4.654 5.000 5.000 5.000 4.866 96.832
14 Krisna Masitoh 56052 4.632 5.000 5.000 5.000 4.628 95.939
15 Riyadhita Saleha 56531 4.668 5.000 4.444 5.000 4.719 94.830
16 Tiwul Indarwati 56093 4.678 5.000 4.375 5.000 4.683 94.597

17 Ariani Fera Tantini 56041 CB

No. Nama Login ID Rata-Rata Team Nilai

1 Gusta Dwi Atmoko 56046 92.472 4.624
2 Wahyu Wibowo 56264 93.574 4.679
3 Dwi Ariani 56134 94.376 4.719
4 Ricky Singgih Purnomo 56790 93.563 4.678
 5 Krisna Masitoh 56052 92.634 4.632
6 Siti Zulaicha 56020 93.081 4.654
7 Susilo Agus Dermawan 56794 95.762 4.788
8 Dessye Aritonang 56001 95.067 4.753
9 Riyadhita Saleha 56531 93.351 4.668
10 Neka Tri Cahyani 56142 96.319 4.816
11 Tiwul Indarwati 56093 93.554 4.678
12 Hanif Adi Prabowo 56007 94.197 4.710
13 Yuniantoro 56759 93.144 4.657
14 Detyk Ayu Purnama 56030 95.239 4.762
15 Nita Yuli Hastuti 56014 95.489 4.774
16 Siti Nur Insani 56057 94.354 4.718
17 Ariani Fera Tantini 56041 CB
DAFTAR TEAM RBS TMT OKTOBER 2021
No MCS Login ID MCS MCSC
1 Aulia Pamungkas Pralampito 56144 Dessye Aritonang
2 Muhammad Burhanuddin 56002 Dessye Aritonang
3 Alifa Oktaviani 56981 Dessye Aritonang
4 Puri Dian Safitri 56070 Dessye Aritonang
5 Reni Anggraini 56150 Dessye Aritonang
6 Addinal Fikriyah 56467 Dessye Aritonang
7 Mirta Tri Andani 56900 Dessye Aritonang
8 Riska Indah Setyaningrum 56546 Detyk Ayu Purnama
9 Alfira Ika Pranaswari 56182 Detyk Ayu Purnama
10 Hernita Oktaviani 56699 Detyk Ayu Purnama
11 Arlin Latifa 56947 Detyk Ayu Purnama
12 Tsamara Salsabila 56011 Detyk Ayu Purnama
13 Andi Fauziah Puspita Sari 56062 Detyk Ayu Purnama
14 Anggun Antikaputri 56267 Detyk Ayu Purnama
15 Yeni Pratiwi 56908 Susilo Agus Dermawan
16 Nanang Arie Nugroho 56796 Susilo Agus Dermawan
17 Edukasih Waruwu 56620 Susilo Agus Dermawan
18 Nurma Lisa Dwi Tresnani 56942 Susilo Agus Dermawan
19 Rizka Oktavia 56036 Susilo Agus Dermawan
20 Prita Dewi Ardiantari 56090 Susilo Agus Dermawan
21 Tiara Dewanti K.U 56268 Susilo Agus Dermawan
22 Ana Umi Nurjannah 56623 Hanif Adi Prabowo
23 Yuli Ayu Soliah 56645 Hanif Adi Prabowo
24 Ebri Saputra 56807 Hanif Adi Prabowo
25 Nila Nahriyah Nafi 56009 Hanif Adi Prabowo
26 Ahmad Ubaydillah 56154 Hanif Adi Prabowo
27 Marissa Elfani 56158 Hanif Adi Prabowo
28 Arrohma Sukma Permada M 56468 Hanif Adi Prabowo
29 Rizky Almazeina 56891 Wahyu Wibowo
30 Agnes Yulia Rizki Herliska 56638 Wahyu Wibowo
31 Fitria Susjastiana 56898 Wahyu Wibowo
32 Cahyo Dwi Yulianto 56980 Wahyu Wibowo
33 Zulfahri Nur Rohima 56943 Wahyu Wibowo
34 Yesi Fitriana 56145 Wahyu Wibowo
35 Atina Mahdallaena 56273 Wahyu Wibowo
36 Era Ramadalia 56847 Siti Nur Insani
37 Argo Setiawan Garibaldi 56902 Siti Nur Insani
38 Muliana 56897 Siti Nur Insani
39 Roisatunnisak 56977 Siti Nur Insani
40 Betris Ardhea Savira 56098 Siti Nur Insani
41 Reka Ayu Cahyani 56130 Siti Nur Insani
42 Annisa Fitri Nurkholidah 56255 Siti Nur Insani
43 Uci Rahmawati 56265 Siti Nur Insani
44 Rosmalita Adi Mandasari 56221 Siti Nur Insani
45 Eruin Endaryanta 56801 Tiwul Indarwati
46 Ely Ayuning Astuty 56177 Tiwul Indarwati
47 Ifna Arifiatur Rohmaniah 56006 Tiwul Indarwati
48 Apriliyana Wardani 56893 Tiwul Indarwati
49 Shelea Aleonita 56146 Tiwul Indarwati
50 Kyntan Noerfadillah Risani 56251 Tiwul Indarwati
51 Laelaturrohmah 56222 Tiwul Indarwati
52 Dyana Ulfah Saputri 56901 Riyadhita Saleha
53 Cut Rena Shintia 56143 Riyadhita Saleha
54 Maiga Surya Ningarun 56945 Riyadhita Saleha
55 Bagas Orlando Wibowo 56950 Riyadhita Saleha
56 Romadhon Surya Purnomo Putra 56985 Riyadhita Saleha
57 Reformas Dwi Septyaningrum 56122 Riyadhita Saleha
58 Anisa Indriani 56249 Riyadhita Saleha
59 Sudarto 56718 Gusta Dwi Atmoko
60 Eka Dian Pertiwi 56003 Gusta Dwi Atmoko
61 Rifandi Hamag 56757 Gusta Dwi Atmoko
62 Nurhasanah sulfita sari 56903 Gusta Dwi Atmoko
63 Gesila Ayu Kusuma Putri 56064 Gusta Dwi Atmoko
64 Dariin Salsabil Ramadhani 56248 Gusta Dwi Atmoko
65 Xena Apriani 56266 Gusta Dwi Atmoko
66 Restu Widya Saputri 56974 Gusta Dwi Atmoko
67 Tri Astuti 56668 Dwi Ariani
68 Citra Bunda Kusumawati 56179 Dwi Ariani
69 Khabibur Rohman 56675 Dwi Ariani
70 Fernanda Devi Anggraeni 56941 Dwi Ariani
71 Listia Handayani 56244 Dwi Ariani
72 Yuni Listyaningrum 56242 Dwi Ariani
73 Nurul Harsanti 56224 Dwi Ariani
74 Rizky Rahmawati 56241 Dwi Ariani
75 Dzi Saifi Zulfikar 56630 Nita Yuli Astuti
76 Riska Perdana 56613 Nita Yuli Astuti
77 Nita Desi Larasati 56906 Nita Yuli Astuti
78 Yulia Christyanti Wulanjari 56652 Nita Yuli Astuti
79 Raden Rara Wiwit Yulia Murti 56246 Nita Yuli Astuti
80 Bagus Sanjaya 56160 Nita Yuli Astuti
81 Dewi Puspita Sari 56271 Nita Yuli Astuti
82 Eriyalita Ristaningtyas P 56687 Krisna Masitoh
83 Nadiya Setia Safika 56115 Krisna Masitoh
84 Kurnila 56904 Krisna Masitoh
85 Yuvinsius 56988 Krisna Masitoh
86 Ageng Rinda Barra 56075 Krisna Masitoh
87 Cita Yulianti 56103 Krisna Masitoh
 88 Sya'Roni Mochtar 56122 Krisna Masitoh
89 Yuliani 56650 Krisna Masitoh
90 Mia Nur Fauzia 56611 Siti Zulaicha
91 Andi Noor Zaman 56890 Siti Zulaicha
92 Harianto 56111 Siti Zulaicha
93 Neni Pusparini 56641 Siti Zulaicha
94 Hayuningtyas Vina Kusuma 56655 Siti Zulaicha
95 Sekar Mahariningrum 56254 Siti Zulaicha
96 Olviana Pama Sara 56047 Siti Zulaicha
97 Nur Azzahra Amalia 56161 Siti Zulaicha
98 Antonius Edwin Yudiawan 56883 Yuniantoro
99 Milnawati 56913 Yuniantoro
100 Agustina Windiastuti 56896 Yuniantoro
101 Rika Ramadhani 56694 Yuniantoro
102 Desi Fatimah Ekawati 56108 Yuniantoro
103 Fatimatus Zahra 56250 Yuniantoro
104 Jauhara Royyana 56272 Yuniantoro
105 Ramli Nugroho 56597 Neka Tri Cahyani
106 Ritnawati 56100 Neka Tri Cahyani
107 Anggraini Probo Sasanti 56689 Neka Tri Cahyani
108 Putri Indah Lestari Purnawan 56004 Neka Tri Cahyani
109 Monica Oktavia Gilang Perdani 56044 Neka Tri Cahyani
110 Helfah Aprilliana Setiyo Putri 56243 Neka Tri Cahyani
111 A Agung Gumilar Linggajaya 56159 Neka Tri Cahyani
112 Delfi Regina Efendi 56643 Ricky Singgih Purnomo
113 Linda Widihastuti 56832 Ricky Singgih Purnomo
114 Mitra Anggara 56646 Ricky Singgih Purnomo
115 Intan Friskila Hondro 56112 Ricky Singgih Purnomo
116 Ajeng Permata Sahra 56247 Ricky Singgih Purnomo
117 Rima Wahyuningtyas 56269 Ricky Singgih Purnomo
118 Astika Kurune 56174 Ricky Singgih Purnomo
Ariani Fera Tantini 56041 CB

1 Millatii Azka 56619 Admin

1 Mahat Manto Wijiaksono Budhi 56951 Dessye Aritonang

2 Muhammad Miftakhul Fikri 56578 Susilo Agus Dermawan
3 Moga Yohana Fidinia Akhira 56663 Nita Yuli Astuti
4 Khulil Fathuroni 56785 Ricky Singgih Purnomo
5 Muhammad Rizky NP 56528 Detyk Ayu Purnama
6 Erlangga Ferdian Tinofa 56784 Hanif Adi Prabowo
7 Aulia Khansa 56019 Wahyu Wibowo
8 Syammary Wisnumurti 56131 Tiwul Indarwati
9 Dara Shinta Pratiwi 56270 Riyadhita Saleha
10 Jihan Alfanabila 56148 Wahyu Wibowo
 JUMLAH TIM TIM EXISTING KATEGORI
MIDDLE
TOP
0
TOP
TOP
BUTTOM
Dessye Aritonang 5 0
MIDDLE
TOP
0
TOP
BUTTOM
MIDDLE
Detyk Ayu Purnama 5 0 kriya 5
0
MIDDLE
TOP
TOP
TOP
TOP
Susilo Agus Dermawan 5 0 kriya 5
BUTTOM
TOP
TOP
TOP
TOP
TOP
Hanif Adi Prabowo 7 BUTTOM
MIDDLE
MIDDLE
TOP
TOP
TOP
TOP
Wahyu Wibowo 6 0 kriya 5
MIDDLE
TOP
TOP
TOP
TOP
TOP
TOP
 0 kriya 5
Siti Nur Insani 8 BUTTOM kriya 6
MIDDLE
TOP
TOP
TOP
TOP
MIDDLE
Tiwul Indarwati 7 BUTTOM kriya 6
MIDDLE
MIDDLE
TOP
TOP
TOP
TOP
Riyadhita Saleha 7 TOP
MIDDLE
TOP
MIDDLE
TOP
TOP
TOP
0 kriya 5
Gusta Dwi Atmoko 6 0
MIDDLE
BUTTOM
TOP
TOP
TOP
MIDDLE
BUTTOM
Dwi Ariani 8 BUTTOM
MIDDLE
TOP
TOP
TOP
MIDDLE
TOP
Nita Yuli Astuti 6 0 kriya 5
TOP
TOP
TOP
TOP
TOP
MIDDLE
 TOP
Krisna Masitoh 8 MIDDLE
TOP
TOP
TOP
TOP
TOP
MIDDLE
TOP
Siti Zulaicha 8 TOP
BUTTOM
TOP
MIDDLE
BUTTOM
TOP
BUTTOM
Yuniantoro 6 0 kriya 5
TOP
TOP
TOP
TOP
TOP
TOP
Neka Tri Cahyani 7 TOP
MIDDLE
TOP
TOP
TOP
MIDDLE
0 kriya 5
Ricky Singgih Purnomo 6 TOP
CB
 PENILAIAN BULANAN MANDIRI CALL STAFF
LAYANAN : RPBS
PERIODE : OKTOBER 2021

Nilai
No No Nama MCSC Nama MCS Login ID Avaya Nilai

100%

12 4 Puri Dian Safitri 56070 98.685

19 11 Muhammad Burhanuddin 56002 98.025
55 47 Reni Anggraini 56150 95.319
57 49 Addinal Fikriyah 56467 94.956
89 81 Dessye Aritonang Aulia Pamungkas Pralampito 56144 88.349 95.067
MS Riska Indah Setyaningrum 56546 92.050
3 3 Arlin Latifa 56947 98.487
34 26 Alfira Ika Pranaswari 56182 96.726
45 37 Tsamara Salsabila 56011 95.801
70 62 Detyk Ayu Purnama Andi Fauziah Puspita Sari 56062 93.129 95.239
MS Tri Astuti 56668 85.087
11 3 Listia Handayani 56244 99.148
27 19 Fernanda Devi Anggraeni 56941 97.325
28 20 Yuni Listyaningrum 56242 97.314
32 24 Khabibur Rohman 56675 96.928
64 56 Rizky Rahmawati 56241 93.783
78 70 Dwi Ariani Citra Bunda Kusumawati 56179 91.046 94.376
MS Sudarto 56718 79.642
29 21 Nur hasanah sulfita sari 56903 97.304
49 41 Rifandi Hamag 56757 95.579
51 43 Gesila Ayu Kusuma Putri 56064 95.574
58 50 Dariin Salsabil Ramadhani 56248 94.426
75 67 Gusta Dwi Atmoko Eka Dian Pertiwi 56003 92.308 92.472
MS Ana Umi Nurjannah 56623 84.455
9 1 Nila Nahriyah Nafi 56009 99.370
37 29 Ahmad Ubaydillah 56154 96.528
41 33 Ebri Saputra 56807 96.405
47 39 Marissa Elfani 56158 95.684
52 44 Arrohma Sukma Permada Marganeta 56468 95.442
77 69 Hanif Adi Prabowo Yuli Ayu Soliah 56645 91.493 94.197
MS Yuliani 56650 86.772
5 5 Eriyalita Ristaningtyas P 56687 97.609
35 27 Sya''Roni Mochtar 56126 96.602
56 48 Yuvinsius 56988 95.216
68 60 Kurnila 56904 93.252
73 65 Ageng Rinda Barra 56075 92.434
84 76 Cita Yulianti 56103 90.405
88 80 Krisna Masitoh Nadiya Setia Safika 56115 88.781 92.634
1 1 Ramli Nugroho 56597 99.750
13 5 Helfah Aprilliana Setiyo Putri 56243 98.494
17 9 Putri Indah Lestari Purnawan 56004 98.175
21 13 Monica Oktavia Gilang Perdani 56044 97.963
60 52 A Agung Gumilar Linggajaya 56159 94.227
66 58 Ritnawati 56100 93.538
76 68 Neka Tri Cahyani Anggraini Probo Sasanti 56689 92.086 96.319
MS Dzi Saifi Zulfikar 56630 89.396
4 4 Yulia Christyanti Wulanjari 56652 97.786
18 10 Nita Desi Larasati 56906 98.171
42 34 Raden Rara Wiwit Yulia Murti 56246 96.382
48 40 Riska Perdana 56613 95.623
50 42 Nita Yuli Hastuti Bagus Sanjaya 56160 95.577 95.489
MS Delfi Regina Efendi 56643 83.310
8 8 Mitra Anggara 56646 95.632
10 2 Intan Friskila Hondro 56112 99.176
43 35 Linda Widihastuti 56832 95.857
63 55 Astika Kurune 56174 93.862
65 57 Ricky Singgih Purnomo Ajeng Permata Sahra 56247 93.540 93.563
MS Dyana Ulfah Saputri 56901 87.421
2 2 Romadhon Surya Purnomo Putra 56985 98.491
25 17 Bagas Orlando Wibowo 56950 97.383
46 38 Reformas Dwi Septyaningrum 56122 95.685
71 63 Cut Rena Shintia 56143 92.996
79 71 Anisa Indriani 56249 90.976
83 75 Riyadhita Saleha Maiga Surya Ningarun 56945 90.505 93.351
MS Era Ramadalia 56847 86.012
15 7 Reka Ayu Cahyani 56130 98.239
16 8 Roisatunnisak 56977 98.238
26 18 Muliana 56897 97.336
33 25 Betris Ardhea Savira 56098 96.754
69 61 Argo Setiawan Garibaldi 56902 93.245
82 74 Siti Nur Insani Annisa Fitri Nurkholidah 56255 90.652 94.354
MS Mia Nur Fauzia 56611 89.939
23 15 Andi Noor Zaman 56890 97.550
40 32 Hayuningtyas Vina Kusuma 56655 96.461
44 36 Sekar Mahariningrum 56254 95.855
62 54 Neni Pusparini 56641 93.966
80 72 Harianto 56111 90.955
81 73 Olviana Pama Sara 56047 90.868
87 79 Siti Zulaicha Nur Azzahra Amalia 56161 89.054 93.081
7 7 Nurma Lisa Dwi Tresnani 56942 96.386
14 6 Prita Dewi Ardiantari 56090 98.393
30 22 Rizka Oktavia 56036 97.178
39 31 Edukasih Waruwu 56620 96.488
85 77 Susilo Agus Dermawan Nanang Arie Nugroho 56796 90.363 95.762
MS Eruin Endaryanta 56801 85.371
36 28 Shelea Aleonita 56146 96.568
38 30 Kyntan Noerfadillah Risani 56251 96.511
53 45 Ifna Arifiatur Rohmaniah 56006 95.360
61 53 Apriliyana Wardani 56893 94.110
67 59 Tiwul Indarwati Ely Ayuning Astuty 56177 93.404 93.554
MS Agnes Yulia Rizki Herliska 56638 85.447
6 6 Zulfahri Nur Rohima 56943 96.479
20 12 Fitria Susjastiana 56898 98.013
31 23 Yesi Fitriana 56145 97.026
54 46 Cahyo Dwi Yulianto 56980 95.354
86 78 Wahyu Wibowo Rizky Almazeina 56891 89.122 93.574
MS Antonius Edwin Yudiawan 56883 84.443
22 14 Agustina Windiastuti 56896 97.774
24 16 Desi Fatimah Ekawati 56108 97.511
59 51 Milnawati 56913 94.353
72 64 Fatimatus Zahra 56250 92.470
74 66 Yuniantoro Rika Ramadhani 56694 92.315 93.144

KRIYA 6
90 1 Tiwul Indarwati Laelaturrohmah 56222 95.320
91 2 Dwi Ariani Nurul Harsanti 56224 91.947
92 3 Siti Nur Insani Rosmalita Adi Mandasari 56221 79.611
 KRIYA 7
93 1 Ektafani Maharani 56503 91.248
94 2 Deven Sulfanus 56498 88.724
95 3 Nur Annisa Putri 56499 87.609
96 4 Andra Arindu 56506 86.449
97 5 Tryane Ovalingga 56501 85.901
98 6 Lucky Arifianto 56505 85.860
99 7 Muhammad Fichri 56496 85.395
100 8 Dzakirah Izzati Syahra 56500 84.385
101 9 Ayunisa Laily Dewi 56502 82.988
102 10 Sindy Monika Putri 56504 82.677

Nilai
No No Nama MCSC Nama MCS Login ID Avaya

100%
Admin
103 1 Liapit Nadia Yuniar 56658 Admin
104 2 Ilham Wakhid Sholeh Insan 56745 Admin
105 3 Millatii Azka 56619 Admin

Nilai
No No Nama MCSC Nama MCS Login ID Avaya

100%
Cuti Bersalin & WFH
106 1 Yeni Pratiwi 56908 WFH
107 2 Mirta Tri Andani 56900 WFH
108 3 Alifa Oktaviani 56981 Detasir QM
109 4 Restu Widya Saputri 56974 WFH SAKIT
110 5 Hernita Oktaviani 56699 WFH HAMIL
111 6 Aditya Yoga Syah Putra 56918 TL CCS

1 1 Silvia Mustikasari 56124 RESIGN

2 2 Muhammad Miftakhul Fikri 56578 RESIGN
3 3 Erlangga Ferdian Tinofa 56784 RESIGN
4 4 Yoga Afan Pradila 56173 RESIGN
5 5 Mahat Manto Wijiaksono Budhi 56951 RESIGN
6 6 Muhammad Rizky NP 56528 RESIGN
7 7 Syammary Wisnumurti 56131 RESIGN
8 8 Desy Dwi Haryani 56660 RESIGN
9 9 Khulil Fathuroni 56785 RESIGN
10 10 Moga Yohana Fidinia Akhira 56663 RESIGN
11 11 Aulia Khansa 56019 RESIGN