TOEFL ETS ID: 43F748H9 [Incident: 231024-000930]

1 message

TOEFL <toefl@ets.org> Tue, Oct 24, 2023 at 7:17 PM

Reply-to: TOEFL <toefl@ets.org>
To: juraevadilsora3@gmail.com

Snehasish S. @ 10/24/2023 10:17 AM:

Thank you for contacting the TOEFL® Program.

Dear Dilsora Juraeva,

Thanks for your message! Sorry to hear that you were unable to take the test!

Please be advised that your October 23, 2023 appointment is still showing as Scheduled, having checked the records I
can see that we are yet to receive the test day report from Proctor. It generally takes 3-5 business days from the test
date for details to be updated.

Kindly connect with us after the speculated timeframe so that we can get the issue resolved. I hope this information is
helpful.

Note: During your test, your test session will be recorded, if the violation to the policy is identified before and after the
test administration, the testing appointment will be canceled, and test fees will be forfeited.

My name is Snehasish, Agent ID: 0512 - I wish you good luck, thanks for your interest in the TOEFL® test!

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Administrator @ 10/24/2023 07:51 AM:

The following answers might help you immediately. (Answers open in a separate window.)
Answer Link: My exam was terminated.
Answer Link: Identification policy
Answer Link: Update name
Answer Link: What ID can I use on testing day?
Answer Link: I registered my name incorrectly and need it fixed.

Dilsora Juraeva @ 10/24/2023 07:51 AM:

Subject: Inquiry Regarding Termination of Exam (ETS ID: 43F748H9)

Dear ETS Team,

I hope this message finds you well. I am writing to seek clarification regarding the termination of my recent exam. I was
registered under the ETS ID 43F748H9, with the following personal details:

- First/Given Name: Dilsora

- Middle Name: [Not provided]
- Last/Family Name: Juraeva
- Gender: Female
- Date of Birth: 1/23/1991

Unfortunately, I received notification that my exam was terminated, but I was not provided with any specific details as to
why this occurred. I am eager to understand the exact reason behind this termination in order to address any potential
issues and ensure a smooth testing experience in the future.

Could you please provide me with a descriptive explanation of the circumstances that led to the termination of my
exam? Your assistance in this matter would be greatly appreciated.

Thank you for your prompt attention to this inquiry. I look forward to your response.

Sincerely,
Dilsora Juraeva

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