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NPR
3 min read
Psychology

Is Your Boss Too Controlling? Many Employees Clash With Micromanagers

Micromanagement is routinely the top complaint people have about their bosses, and in today's good job market where workers have more options, that's a bigger problem for employers. People might have their own definition of when a manager crosses into being too controlling, but most people would probably agree that Marjon Bell's former boss would fit. On her first day on a marketing job at a Virginia Beach, Va., insurance company, Bell's boss sent an email barring employees from bringing cell phones to the office. The email said that moms, especially, spent too much time on their phones checki
Mic
3 min read
Leadership & Mentoring

Leslie Miley: Former Uber CEO Travis Kalanick Is Not — and Never Was — A Leader

There's a petition circulating at Uber to bring back former CEO Travis Kalanick. For those supporting his return to the ridesharing company, I have a small piece of advice: Take your heads out of your collective asses. Kalanick is not and was never a leader. I won’t bore you with what I believe leadership is, but I will submit that creating a company and culture that has allowed, enabled and encouraged potentially illegal, immoral and unethical behavior for several years is not leadership. I would also invite you to reflect upon how people who thrived in this environment were rewarded and pro
Ad Age
3 min read
Psychology

You Are Not Your Customer

Most business books will tell you that the secret to success is grounded in becoming a customer of your own products and services. Put yourself in customers' shoes to see how they interact with your product and what the overall experience feels like. The main idea is that being a good customer will make you a good leader. That idea is wrong. All too often, leaders think that their personal experiences with their brand are accurate reflections of all customers' experiences with their brand. They make decisions based on what would personally make them happier, and focus on details of the experie
audiobook
Scribd Editors, Scribd Editor
From the Editors

Leadership bootcamp…

Go to leadership bootcamp with two former Navy SEALs and become a braver, more decisive mentor than you’ve ever been before. After experiencing the fog of war, these SEALs emerged with a clear view of what makes a leader — and subsequently, their whole team — great.